BT DIVERSE 6410 User Manual

BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
User Guide  
BT DIVERSE 6410  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
Got everything?  
This User Guide provides you with all  
the information you need to get the  
most from your phone.  
BT Diverse 6400  
handset  
BT Diverse 6410 base  
Mains power adaptor  
Telephone line cord  
Belt clip  
You must first set up your phone  
before you can use it. This doesn’t  
take long as it is easy to do. Just  
follow the simple instructions on the  
next few pages.  
Headset  
USB cable  
BT Picture and Ringtone  
Manager application CD  
2 x AAA rechargeable  
batteries  
Need help?  
If you have purchased  
a BT Diverse 6410  
multiple pack you will  
also have the following  
for each additional  
handset:  
If you have any problems setting up or using your  
BT Diverse 6410, contact the Helpline on 0870 240 3962  
Alternatively, you may find the answer in ‘Help’ at the  
back of this guide.  
BT Diverse 6400 charger  
2 x AAA NiMH  
rechargeable batteries  
Hearing aid?  
Mains power adaptor for  
the charger  
Please note that the BT Diverse 6410 works by sending  
radio signals between the base and handset. These  
signals may interfere with some hearing aids, causing a  
humming noise.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
4
In this guide  
Getting started . . . . . . . . . . . . . . . . . .7  
Location . . . . . . . . . . . . . . . . . . . . . . .7  
Setting up . . . . . . . . . . . . . . . . . . . . . .7  
Battery low warning . . . . . . . . . . . . . . .8  
Entering names . . . . . . . . . . . . . . . . . .20  
Writing tips . . . . . . . . . . . . . . . . . . . . .21  
Character map . . . . . . . . . . . . . . . . . .21  
New directory entry . . . . . . . . . . . . . . .22  
Insert a pause into a directory entry . . .22  
Dial from the directory . . . . . . . . . . . .23  
View a directory entry . . . . . . . . . . . . .23  
Copy an entry to another handset . . . .23  
Copy the entire directory  
to another handset . . . . . . . . . . . . . . .24  
Edit an entry . . . . . . . . . . . . . . . . . . . .25  
Delete an entry . . . . . . . . . . . . . . . . . .25  
Delete the entire directory . . . . . . . . . .26  
Copy to/from SIM card . . . . . . . . . . . . .26  
Internal calls . . . . . . . . . . . . . . . . . . . .27  
Call another handset . . . . . . . . . . . . . .27  
Transfer a call to another handset . . . .28  
Put a caller on hold and  
Getting to know your phone . . . . . . .11  
Handset . . . . . . . . . . . . . . . . . . . . . . .11  
Main display icons . . . . . . . . . . . . . . . .12  
Base . . . . . . . . . . . . . . . . . . . . . . . . . .12  
Navigating the menus . . . . . . . . . . . . .13  
Menu map . . . . . . . . . . . . . . . . . . . . . .14  
Using your phone . . . . . . . . . . . . . . . .15  
Switch handset on and off . . . . . . . . . .15  
Handset ringer on/off . . . . . . . . . . . . .15  
Making calls . . . . . . . . . . . . . . . . . . . .15  
Handsfree . . . . . . . . . . . . . . . . . . . . . .16  
Volume . . . . . . . . . . . . . . . . . . . . . . . .16  
Headset . . . . . . . . . . . . . . . . . . . . . . .16  
Secrecy . . . . . . . . . . . . . . . . . . . . . . . .17  
Redial . . . . . . . . . . . . . . . . . . . . . . . . .17  
Keypad lock . . . . . . . . . . . . . . . . . . . . .19  
Quick access to Messages . . . . . . . . . .19  
SMS texts . . . . . . . . . . . . . . . . . . . .19  
Calls . . . . . . . . . . . . . . . . . . . . . . . .20  
Directory . . . . . . . . . . . . . . . . . . . . . . .20  
Open the directory . . . . . . . . . . . . . . .20  
call another handset . . . . . . . . . . . . . .28  
Conference call . . . . . . . . . . . . . . . . . .29  
Caller Display . . . . . . . . . . . . . . . . . .30  
Calls list . . . . . . . . . . . . . . . . . . . . . . .30  
New calls . . . . . . . . . . . . . . . . . . . . . . .30  
View the Calls list . . . . . . . . . . . . . . . .31  
Dial from the Calls list . . . . . . . . . . . . .31  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
In this guide  
5
Copy a number to the directory . . . . . .31  
Read, edit and send draft  
Delete an entry in the Calls list . . . . . .32  
Delete the entire Calls list . . . . . . . . . .32  
SMS messages . . . . . . . . . . . . . . . . . .42  
Reading SMS text messages . . . . . . . .43  
SMS Alert . . . . . . . . . . . . . . . . . . . . . .44  
SMS Service Centre numbers . . . . . . . .44  
Adding or changing  
SMS Service Centre numbers . . . . . . . .45  
Select a Send Service Centre  
number . . . . . . . . . . . . . . . . . . . . . . . .45  
SMS User Areas . . . . . . . . . . . . . . . . . .46  
Set user area . . . . . . . . . . . . . . . . . . . .46  
How callers send a text to a  
BT Calling Features . . . . . . . . . . . . . .33  
BT Directory Enquiries . . . . . . . . . . . . .33  
Call Divert On . . . . . . . . . . . . . . . . . . .34  
Call Divert Off . . . . . . . . . . . . . . . . . . .34  
Check Divert . . . . . . . . . . . . . . . . . . . .34  
Call Waiting On . . . . . . . . . . . . . . . . . .34  
Call Waiting Off . . . . . . . . . . . . . . . . . .34  
Check Call Waiting . . . . . . . . . . . . . . .35  
BT Helpdesk . . . . . . . . . . . . . . . . . . . .35  
user area . . . . . . . . . . . . . . . . . . . . . . .47  
Open a user area . . . . . . . . . . . . . . . . .47  
SMS text messages . . . . . . . . . . . . . .36  
Subscribe to SMS service . . . . . . . . . . .36  
Cost of fixed line service . . . . . . . . . . .37  
Send an SMS text message . . . . . . . . .37  
Receiving a call while  
writing a text . . . . . . . . . . . . . . . . . . . .38  
Entering text . . . . . . . . . . . . . . . . . . . .39  
Special characters . . . . . . . . . . . . . . . .39  
Writing tips . . . . . . . . . . . . . . . . . . . . .40  
SMS templates . . . . . . . . . . . . . . . . . .40  
Edit SMS templates . . . . . . . . . . . . . . .41  
Delete SMS templates . . . . . . . . . . . . .41  
Sounds & Pictures . . . . . . . . . . . . . . .48  
Supported File Formats . . . . . . . . . . . .48  
Install the BT Picture and Ringtone  
Manager . . . . . . . . . . . . . . . . . . . . . . .48  
Pictures . . . . . . . . . . . . . . . . . . . . . . . .49  
Download a picture . . . . . . . . . . . . . . .49  
Edit a picture . . . . . . . . . . . . . . . . . . . .50  
Save an image file on your PC . . . . . . .52  
Set, rename or delete a  
handset picture . . . . . . . . . . . . . . . . . .52  
Ringtones . . . . . . . . . . . . . . . . . . . . . .53  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
6
In this guide  
Download a ringtone . . . . . . . . . . . . . .53  
Set, rename or delete a ringtone . . . . .54  
Record a ringtone . . . . . . . . . . . . . . . .55  
Uninstall . . . . . . . . . . . . . . . . . . . . . . .55  
Repair . . . . . . . . . . . . . . . . . . . . . . . . .56  
Additional handsets and bases . . . . . .68  
Register additional handsets . . . . . . . .68  
Register a new Diverse 6400  
handset to your Diverse 6410 base . . .68  
Register your handset to  
another base . . . . . . . . . . . . . . . . . . . .69  
Select a base . . . . . . . . . . . . . . . . . . . .70  
De-register handset . . . . . . . . . . . . . . .70  
Handset settings . . . . . . . . . . . . . . . .57  
Ringer melody and volume . . . . . . . . .57  
Screen font and contrast . . . . . . . . . . .57  
Battery save mode . . . . . . . . . . . . . . . .58  
Handset name . . . . . . . . . . . . . . . . . .59  
Handset backlight beeps . . . . . . . . . . .59  
Auto talk . . . . . . . . . . . . . . . . . . . . . . .60  
Select base . . . . . . . . . . . . . . . . . . . . .61  
Help . . . . . . . . . . . . . . . . . . . . . . . . . .71  
Possible problems with SMS . . . . . . . . .72  
Helpline . . . . . . . . . . . . . . . . . . . . . . .75  
For your records . . . . . . . . . . . . . . . . .76  
General information . . . . . . . . . . . . . .77  
Safety . . . . . . . . . . . . . . . . . . . . . . . . .77  
Cleaning . . . . . . . . . . . . . . . . . . . . . . .78  
Environmental . . . . . . . . . . . . . . . . . . .78  
Connecting to a switchboard . . . . . . . .79  
Guarantee . . . . . . . . . . . . . . . . . . . . . .79  
Additional/Replacement items . . . . . . .81  
How many telephones can you have? . .81  
R&TTE . . . . . . . . . . . . . . . . . . . . . . . .81  
Base settings . . . . . . . . . . . . . . . . . . .62  
Ringer melody and volume . . . . . . . . .62  
Dialling mode . . . . . . . . . . . . . . . . . . .62  
Music on hold . . . . . . . . . . . . . . . . . . .63  
System PIN . . . . . . . . . . . . . . . . . . . . .63  
Repeater mode . . . . . . . . . . . . . . . . . .64  
Calendar/Clock . . . . . . . . . . . . . . . . . .65  
Appointment reminder . . . . . . . . . . . .65  
Alarm . . . . . . . . . . . . . . . . . . . . . . . . .66  
Time & Date . . . . . . . . . . . . . . . . . . . .67  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
Getting started  
7
Location  
WARNING  
Do not place your BT Diverse 6410  
in the bathroom or other humid  
areas.  
You need to place your BT Diverse 6410 base close  
enough to a mains power and telephone socket so that  
the cables will reach.  
Handset range  
The BT Diverse 6410 has a range  
of 300 metres outdoors when there  
is a clear line of sight between the  
base and the handset. When there  
is no clear line of sight between the  
base and the handset, e.g. base  
indoors and handset either indoors  
or outdoors, the range could be  
reduced to 50 metres. Thick stone  
walls can severely affect the range.  
Make sure it is at least 1 metre away from other electrical  
appliances to avoid interference.  
Your BT Diverse 6410 works by sending radio signals  
between the handset and base. The strength of the  
signal depends on where you site the base. Putting it as  
high as possible ensures the best signal.  
Signal strength  
The  
symbol on your handset  
Setting up  
screen indicates when you are in  
range. When you are out of range,  
it flashes and the screen displays  
SEARCHINGand there is a beep,  
you are out of range.  
1. Plug the mains power adaptor into the power socket on  
the underside of the base. Plug the other end into the  
mains socket. The Power/In Use and message indicators  
light up.  
IMPORTANT  
Do not connect the telephone line  
until at least one of the handsets is  
fully charged.  
The base station must be plugged  
into the mains power at all times.  
Which socket?  
Power socket  
Telephone line socket  
Power adaptor cable  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
8
Getting started  
Battery low warning  
When the batteries need  
2. Batteries will come inserted in the battery compartment.  
recharging, the handset beeps and  
Pull the plastic tag as instructed to activate the batteries.  
the display shows  
.
Battery level  
The battery symbol shows the  
current level.  
Battery performance  
To keep your batteries in the best  
condition, leave the handset off  
the base for a few hours at a time  
(after the initial 16 hour charge).  
3. Charge the handset batteries for at least 16 hours by  
placing the handset on the base. The screen shows the  
battery icon filling up.  
Running the batteries right down  
at least once a week will help them  
last as long as possible.  
4. Connect the telephone line cord to the base and plug the  
other end into the wall socket.  
On a full charge, your BT Diverse  
6410 handset gives you up to 10  
hours talk time or up to 30 hours  
standby. Standby time is increased  
if set to battery save mode, see  
page 58 for details.  
The charge capacity of  
rechargeable batteries will reduce  
with time as they wear out, giving  
the handset less talk/standby time.  
Eventually they will need to be  
replaced.  
Batteries and handset may  
become warm during charging.  
This is normal.  
Telephone line cord  
Your BT Diverse 6410 is ready for use.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
Getting started  
9
Under no circumstances use non-  
rechargeable batteries. Only use  
NiMH rechargeable batteries with  
a recommended capacity of  
750mAh. Using inappropriate  
batteries will invalidate your  
guarantee and may damage the  
telephone.  
Providing you have subscribed to your network’s Caller  
Display service, the day and time is automatically set  
when you receive your first incoming call.  
However, you can also set the day and time manually,  
see page 67.  
Helpline  
BT Diverse 6410 multiple pack  
owners only  
If you are having any difficulties  
setting up or using your BT Diverse  
6410, please call the BT Diverse  
Helpline on 0870 240 3962 or email  
Location  
You need to place your BT Diverse 6410 charger close  
enough to a mains power socket so that the cable will  
reach.  
Setting up the charger  
1. Plug the power adaptor cable into the underside of the  
charger.  
Power adaptor cable  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
10  
Getting started  
2. Plug the power adaptor into the mains wall socket and  
switch the power on.  
3. The batteries are already inserted in the battery  
compartment. Pull the plastic tag as instructed to activate  
the batteries.  
4. Place the handset in the charger and charge the handset  
for at least 16 hours.  
Follow instructions on page 68 for registering additional  
handsets to the BT Diverse 6410 base.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
Getting to know your phone  
11  
Handset  
Display  
Message indicator  
Shows the status of your handset.  
Flashes when you have missed calls  
or SMS messages.  
Navigation  
Menu/Options  
Opens the menu, page 13.  
Selects on screen options.  
Lets you redial numbers, 17, open  
your text message inbox, page 19,  
make internal calls, page 27 open  
the Calls list, page 20 and adjust  
the volume during a call, page 16.  
Talk/Handsfree  
Press to make a call, page 15.  
Also used for Handsfree calling,  
page 16.  
Names/Options  
Opens the directory, page 20  
Selects on screen options.  
End  
Press to end calls.  
Also lets you exit from menu.  
Keypad  
Headset socket  
Lets you plug in a headset,  
page 16.  
R. Recall  
For use with switchboards and  
certain network services.  
BT  
Quick access to a range of  
BT Calling Features, page 33.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
12  
Getting to know your phone  
Main display icons  
Handset ringer off.  
Angled – during a call.  
Moving – incoming call or  
caller on hold.  
In range. Flashes when  
you are out of range.  
Handset 3  
Shows current battery level.  
New calls.  
Time  
Keypad lock on.  
Date.  
You have new  
1:08pm  
Clear  
01/01/05  
Inbox  
Base  
Power/In Use  
indicator  
On when the  
power  
is connected.  
Flashes when line  
is in use.  
SIM reader  
Insert a SIM card for  
copying numbers/  
names to the  
directory, page 26.  
Find  
Rings all registered  
handsets, so you  
can find them.  
Used to register  
additional  
handsets.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
Getting to know your phone  
13  
Navigating the menus…  
Your BT Diverse 6410 has a menu system which is easy  
to use. Each menu leads to a list of options. Have a look  
at the menu map on the following page.  
1. Press MENU to open the main menu and use the  
Navigation button to scroll up or down to the menu you  
want.  
2. Press the OK option button to access the features in the  
menu.  
… and selecting menu options  
Once the menu list you want is open, use the navigation  
button to scroll up or down through the options then  
press OK to select the option you want. For example, to  
adjust the handset ringer melody for external calls:  
1. Press MENU then scroll DOWN to HANDSETSETTINGS  
and press OK. Display shows RINGER.  
2. Press OK. Display highlights EXTERNALringtone name.  
Press RIGHT or LEFT to display and hear the next option.  
Press SAVE to confirm.  
Go back one level  
You can go back to the previous menu level at any time  
by pressing the BACK option button.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
14  
Getting to know your phone  
Exit menu  
If you want to exit a menu or the directory, either press  
END until the display returns to standby, or press BACK  
until the standby screen appears.  
Menu map  
Names  
SMS  
Sounds &  
Pictures  
Handset  
Settings  
Base Settings  
Calendar/  
Clock  
Registration  
New entry  
Show details  
Delete entry  
Edit entry  
Write  
messages  
Ringtones  
Pictures  
Appointments  
Set Alarm  
Register  
Handset  
Ringer  
Ringer  
Display  
Dialling  
Inbox  
De-Register  
H/Set  
Record  
Ringtones  
Time/Date  
Battery Save  
Handset name  
Keypad  
Music on hold  
System PIN  
Repeater mode  
Drafts  
Outbox  
Copy entry  
Copy directory  
SIM copy  
Templates  
SMS Settings  
Auto Talk  
Select Base  
Delete all  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
Using your phone  
15  
Switch handset on and off  
1. Press and hold to switch the handset off.  
2. Press again to switch it back on.  
Note  
Press the BACK options button to  
go back to the previous step in a  
menu. Or press END to cancel and  
return the phone to standby.  
Handset ringer on/off  
1. Press and hold to switch the handset ringer off.  
Display shows RINGEROFFthen  
2. Press again to switch it back on.  
.
Making calls  
Call timer  
Your handset automatically times  
the duration of every external call.  
The time is shown during the call  
and for a few seconds after the call  
has ended.  
Make an external call  
1. Press , dial the number. The In Use light on the base  
flashes to indicate the line is in use.  
Preparatory dialling  
1. Enter the number first. If you make a mistake press  
CLEAR to delete. Press  
to dial.  
End a call  
1. Press  
or place the handset back on the base.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
16  
Using your phone  
Handsfree  
Handsfree lets you talk to your caller without holding  
the handset. It also enables other people in the room to  
listen to both sides of your conversation.  
1. Press  
twice. Display shows  
and you can hear the  
dial tone over the handset speaker. Dial the number.  
2. To switch the call back to the handset, press  
.
Volume  
1. During a call, press the navigation button UP or DOWN  
to increase or decrease the call volume.  
Headset  
1. Peel back the rubber bung and plug the headset into the  
socket on the side of the handset.  
2. Make and receive calls as normal.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
Using your phone  
17  
Secrecy  
When on a call, you can talk to someone in the same  
room without your caller hearing.  
1. During a call, press SECRECY. Display shows SECRECY  
ON. Your caller cannot hear you.  
2. Press OFF again to resume your call.  
Redial  
You can redial any of the last ten numbers.  
Redial  
1. Press  
2. Scroll UP or DOWN to the number you want.  
3. Press to dial.  
. The last number dialled is displayed.  
Delete a redial number  
1. Press . The last number dialled is displayed.  
Scroll UP or DOWN to the number you want.  
2. Press OPTIONS, DELETECALLis highlighted.  
3. Press OK. The number is deleted. Press the  
to return  
to standby.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
18  
Using your phone  
Save a redial number  
You can save a number to the directory.  
1. Press . The last number dialled is displayed.  
Scroll UP or DOWN to the number you want.  
2. Press OPTIONS and scroll DOWN to SAVENUMBER.  
Press OK.  
3. Enter the NAME (see Entering names page 20).  
4. If necessary scroll DOWN to edit the NUMBER.  
5. Scroll down to RINGTONEthen press LEFT or RIGHT to  
select a ringtone for that number.  
6. Scroll DOWN to PICTUREthen press LEFT or RIGHT to  
select a picture that will be displayed when that number  
calls. Press VIEW to see the picture then USE to select it.  
7. Press SAVE to store the entry.  
8. Press BACK to return to standby  
Delete all redial numbers  
1. Press  
. The last number dialled is displayed.  
2. Press OPTIONS then scroll DOWN to DELETEALLCALLS  
and press OK. DELETEALLCALLS?is displayed.  
3. Press YES to confirm or NO to cancel. Press  
to return  
to standby.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
Using your phone  
19  
Keypad lock  
You can lock the keypad to prevent accidentally dialling  
numbers while carrying it around.  
1. Press and hold  
until you hear a beep.  
Screen shows KEYPADLOCKED.  
2. To unlock the keypad, press UNLOCK then  
.
Display shows KEYPADUNLOCKED.  
Quick access to messages  
When the screen shows you have new CALLS, answering  
machine MESSAGES or SMS text messages, press on  
the navigation button to see details of new missed calls  
and/or new text messages.  
New calls, answering machine messages and SMS text  
messages are indicated on all registered handsets until  
viewed.  
SMS texts  
1. Press  
. Screen highlights SMS. Press OK.  
2. Scroll UP or DOWN through the message list. Press READ  
to read the message.  
3. Press OPTIONS to Delete, Save Number or Delete All.  
4. Press BACK to return to the previous menu.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
20  
Using your phone  
Calls  
1. Press  
. Screen highlights SMS.  
2. Scroll DOWN to CALLS. Press OK.  
3. Scroll UP or DOWN through the Calls list.  
4. Press OPTIONS to Delete, Save Number or Delete All.  
5. Press BACK to return to the previous menu.  
Directory  
You can store up to 200 names and numbers in the  
directory. Names can be up to 16 characters long and  
numbers up to 24 digits long.  
Open the directory  
1. Press NAMES. Stored entries are displayed alphabetically.  
Entering names  
Use the keypad letters to enter names, e.g. to store TOM:  
Press  
Press  
Press  
once to enter T  
three times to enter O  
once to enter M  
.
.
.
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
Using your phone  
21  
Writing tips  
If you make a mistake, press CLEAR to delete the last  
character or digit.  
Press  
once to insert a space.  
Your phone is set to insert the first letter of a name as an  
upper case letter. The rest will be in lower case.  
Press  
to set lower case or upper case letters.  
Character map  
Button Upper case  
Lower case  
Space 0 + & _ $ £ € ¥ < > = # *  
Space 0 + & _ $ £ € ¥ < > = # *  
. , ’ ? ! ” 1 - ( ) @ / : ;  
a b c 2 ä à á â ã å æ ç  
d e f 3 è é ë ê  
. , ’ ? ! ” 1 - ( ) @ / : ;  
A B C 2 Ä À Á Â Ã Å Æ Ç  
D E F 3 È É Ë Ê  
G H I 4 Ì Í Î Ï  
g h i 4 ì í î ï  
J K L 5  
j k l 5  
M N O 6 Ö Ò Ó Ô Õ Ø Ñ  
m n o 6 ö ò ó ô õ ø ñ  
^
^
P Q R S 7 ß S  
p q r s 7 ß s  
T U V 8 Ü Ù Ú Û  
t u v 8 ü ù ú û  
^
^
`
W X Y Z 9 YZ  
w y x z 9 y` z  
Abc ABC / ABC abc / abc Abc Abc ABC / ABC abc / abc Abc  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
22  
Using your phone  
New directory entry  
1. Press NAMES then OPTIONS. Display shows NEWENTRY.  
Press OK.  
2. Use the keypad to enter the name then scroll DOWN.  
3. Enter the name.  
4. If required scroll DOWN to RINGTONEand press LEFT or  
RIGHT to hear and assign a ringtone to the number.  
5. If required, scroll DOWN to PICTUREand press LEFT or  
RIGHT to select a picture. Press VIEW to see the picture  
and USE to save it.  
6. Press SAVE. The entry is shown in the directory.  
7. To add another entry, press OPTIONS or press  
to  
return to standby.  
Insert a pause into a directory entry  
You may need to do this if your BT Diverse 6410 is  
connected to a switchboard.  
1. When entering a number, usually after entering the  
switchboard access code (e.g. 9) press and hold  
Pappears in the display.  
until  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
Using your phone  
23  
Dial from the directory  
1. Press NAMES then scroll UP or DOWN to the entry you  
want.  
Alternatively, press NAMES then enter the first letter of  
the name you want. E.g. for Emma, press  
twice to  
display names beginning with E, then scroll to the name  
you want.  
2. Press  
. The number is displayed and dialled.  
View a directory entry  
1. Press NAMES and scroll DOWN to the entry you want  
then press OPTIONS.  
2. Scroll DOWN to SHOWDETAILSand press OK.  
3. The name and number is displayed along with any  
selected ringtone and picture.  
4. Press  
to return to standby.  
Copy an entry to another handset  
Directory full  
If you are copying a directory  
entry to another handset and the  
directory memory is full the  
receiving handset screen shows  
DIRECTORYFULLand the sending  
handset shows COPYDIRECTORY  
ENTRYFAILED.  
1. Press NAMES and scroll DOWN to the entry you want  
then press OPTIONS.  
2. Scroll DOWN to COPYENTRYand press OK.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
24  
Using your phone  
3. Scroll LEFT or RIGHT to enter the number of the  
handset you want to copy the entry to then press OK.  
Screen shows COPYINGTOHANDSETX.  
4. At the receiving handset the screen shows RECEIVE  
DIRECTORYENTRY?Press YES.  
5. The receiving handset screen shows COPYINGFROM  
HANDSETX.  
IMPORTANT  
Copying an entire directory will  
Copy the entire directory to another handset  
replace any existing entries stored  
in the receiving handset.  
1. Press NAMES then OPTIONS.  
2. Scroll DOWN to COPYDIRECTORYand press OK.  
3. Scroll LEFT or RIGHT to enter the number of the  
handset you want to copy the directory to then press  
OK. Screen shows COPYINGTOHANDSETX.  
4. At the receiving handset the screen shows REPLACE  
DIRECTORY?Press YES.  
5. The receiving handset screen shows COPYINGFROM  
HANDSETX.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
Using your phone  
25  
Edit an entry  
1. Press NAMES and scroll DOWN to the entry you want  
then press OPTIONS.  
2. Scroll DOWN to EDITENTRY, press OK and then CLEAR  
to edit characters or numbers.  
3. Use the keypad to edit the name then scroll DOWN to  
the number and edit the number.  
4. If required scroll DOWN to RINGTONEand press LEFT or  
RIGHT to hear and assign a ringtone to the number.  
5. If required, scroll DOWN to PICTUREand press LEFT or  
RIGHT to select a picture. Press VIEW to see the picture  
and USE to save it.  
6. Press SAVE.  
7. Press  
to return to standby.  
Delete an entry  
1. Press NAMES and scroll DOWN to the entry you want  
then press OPTIONS.  
2. Scroll DOWN to DELETEENTRYand press OK.  
3. DELETEX?is displayed. Press YES to delete or NO to  
cancel.  
4. Press  
to return to standby.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
26  
Using your phone  
Delete the entire directory  
1. Press NAMES then press OPTIONS.  
2. Scroll DOWN to DELETEALLand press OK.  
3. DELETEALLENTRIES?is displayed. Press YES to delete  
or NO to cancel.  
4. Press  
to return to standby.  
If a copied name has more than 16  
characters, your BT Diverse 6410  
will store the first 16 characters only.  
Copy SIM  
Copy entries to and from compatible mobile phone SIM  
cards. Copied entries are added to any existing entries  
that have been stored. You can accept or reject each  
entry until your directory is full.  
If the copied entry has more than  
24 digits, your BT Diverse 6410  
will store the first 24 digits only.  
If you have problems copying  
Copy to or from a SIM card  
directory entries from your SIM onto  
the BT Diverse 6410 place the SIM  
back into your mobile and confirm  
that the directory entries are stored  
on the SIM and not within the  
1. Insert the SIM card into the SIM READER slot on the  
base.  
mobile handset directory. If this is  
not the case then you will need to  
copy the entries from your mobile  
handset directory onto the SIM.  
Refer to your mobile user guide for  
details. Note: Sometimes the mobile  
handset directory entries will appear  
differently when they are copied to  
the SIM, with the name being  
2. Press NAMES then OPTIONS.  
3. Scroll DOWN to SIMCOPYand press OK.  
appended with a number, e.g.Tom 1.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
Using your phone  
27  
4. If required, enter the SIM Card PIN and press OK.  
If you enter the wrong PIN twice,  
SIMPINERRORis displayed and  
the screen returns to standby.  
Check that you have the right SIM  
PIN. If you cannot find it, contact  
your mobile phone network for help.  
5. The screen displays SIMTOPHONE/PHONETOSIM.  
If copying to the SIM Card, scroll DOWN to highlight  
PHONETOSIM.  
6. Press OK. The list of directory names is displayed.  
Scroll UP or DOWN to the entry you want and press  
OPTIONS.  
If handset directory is empty, the  
screen only shows SIMTOPHONE.  
7. Screen shows COPYENTRY/COPYALL. Use UP or DOWN  
to highlight the option you want and press OK.  
8. If selecting a single entry, the screen shows NAMECOPIED.  
You can now select another entry. If copying all entries,  
each entry is displayed and copied until all entries are  
copied or the directory is full.  
Internal calls  
If you have more than one handset registered to your  
base, you can make internal calls and transfer calls  
between handsets.  
Call another handset  
1. Press  
. If you have two handsets, the other handset  
will ring. If you have more handsets, all available  
handsets are displayed. Scroll DOWN to highlight the  
handset you want and press OK.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
28  
Using your phone  
2. If the other handset is making an external call, the screen  
shows NOTAVAILABLE.  
Transfer a call to another handset  
1. During an external call, press  
hold.  
. Your caller is put on  
2. If you have two handsets, the other handset will ring.  
If you have more handsets, select the handset number  
you want to call and press OK.  
3. When the other handset answers, press  
the call.  
to transfer  
Put a caller on hold and call another handset  
If music on hold is switched on, see page 63, your caller  
will hear musical tones while they are on hold.  
1. During an external call, press  
hold.  
. Your caller is put on  
2. If you have two handsets, the other handset will ring.  
If you have more handsets, select the handset number  
you want to call and press OK.  
3. Press  
to switch back and forth between your external  
and internal callers.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
Using your phone  
29  
Conference call  
You can hold a 3-way conversation with an external caller  
and another handset user at the same time.  
1. During an external call, press  
hold.  
. Your caller is put on  
2. If you have two handsets, the other handset will ring.  
If you have more handsets, select the handset number  
you want to call and press OK.  
3. Press JOIN to speak to both callers together. The screen  
shows CONFERENCECALL.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
30  
Caller Display  
IMPORTANT  
If you subscribe to a Caller Display service, your handset  
shows who is calling (provided the number is not withheld,  
unavailable or is an international call).  
To use Caller Display you must first  
subscribe to your network provider’s  
Caller Display service. A quarterly  
fee is payable.  
If you have stored a name to go with the number in your  
handset directory, the name will be displayed instead.  
For more details on BT’s  
Calling Features, call BT free on  
0800 800 150.  
Calls list  
When you have missed calls, the  
missed calls LED flashes and the  
screen tells you there are new calls  
in the Calls list.  
The Calls list contains the telephone numbers of your last  
30 callers.  
If the same number rings you more  
than once, each call is stored in the  
calls list  
Whether you take a call or not, the caller’s details are  
stored in the Calls list. You can display, scroll through,  
dial and copy numbers in the list.  
If a call is received when the Calls list is full, then the  
oldest entry will be deleted automatically  
New calls  
When you have new calls the display shows YOUHAVE  
NEW  
1. Press  
Or  
.
or INBOX, scroll DOWN to CALLSand press OK.  
2. Press CALLS to go straight to the Calls list.  
All new calls are marked NEW  
.
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
Caller Display  
31  
View the Calls list  
1. Press CALLS to open the Calls list.  
2. Display shows details of calls. Scroll UP or DOWN  
through the list.  
3. Press  
to return to standby.  
Dial from the Calls list  
1. Press CALLS to open the Calls list.  
2. Scroll DOWN to the name or number you want.  
3. Press  
to dial.  
Copy a number to the directory  
1. Press CALLS to open the Calls list.  
2. Scroll DOWN to the name or number you want.  
3. Press OPTIONS, scroll DOWN to SAVENUMBERand  
press OK.  
4. Enter the name. If necessary scroll DOWN to edit the  
number.  
5. If required scroll DOWN to RINGTONEand press LEFT or  
RIGHT to hear and assign a ringtone to the number.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
32  
Caller Display  
6. If required, scroll DOWN to PICTUREand press LEFT or  
RIGHT to select a picture. Press VIEW to see the picture  
and USE to save it.  
7. Press SAVE.  
8. Press  
to return to standby.  
Delete an entry in the Calls list  
1. Press CALLS to open the Calls list.  
2. Scroll DOWN to the name or number you want.  
3. Press OPTIONS, DELETECALLis highlighted. Press OK.  
Screen shows CALLDELETED.  
4. Press  
to return to standby.  
Delete the entire Calls list  
1. Press CALLS to open the Calls list.  
2. Press OPTIONS and scroll DOWN to DELETEALLCALLS.  
Press OK. DELETEALLCALLS?is displayed.  
3. Press YES to confirm or NO to cancel.  
4. Press  
to return to standby.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
BT Calling Features  
33  
By pressing the  
BT Diverse 6410 gives you easy access to a range of  
pre-stored BT Calling Features.  
button on the handset your  
The BT Calling Features works in  
exactly the same way as the main  
name and number directory and  
can store up to 10 entries.  
If you prefer, you can delete the  
pre-stored entries and replace  
them with your own numbers.  
New stored numbers are added  
to the end of the list.a  
These are:  
BT Dir. Enquiries.  
Call Divert On.  
Call Divert Off.  
Check Divert.  
Call Waiting On.  
Call Waiting Off.  
Check Call Wait.  
BT Helpdesk.  
BT Directory Enquiries  
1. Press  
then  
.
Call Divert On  
Divert all incoming calls to another number of your choice.  
1. Press then scroll DOWN to CallDivertOnand  
press  
2. Follow the spoken instructions.  
Call Diversion services may allow  
other divert options. Check with  
your network provider for details.  
For further information, see the  
BT Calling Features User Guide  
supplied when you subscribe to  
the services of your choice.  
.
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
34  
BT Calling Features  
Call Divert Off  
1. Press  
press  
then scroll DOWN to CALLDIVERTOFFand  
.
2. Listen for confirmation of your instructions.  
Check Divert  
1. Press  
press  
then scroll DOWN to CHECKDIVERTand  
.
2. Listen to hear the status of your Call Divert.  
If you are not connected to the  
BT network, some of these services  
may not be available. Please  
Call Waiting On  
Call Waiting lets you know if another person is trying to  
contact you while you are on a call. If a second caller rings  
you will hear a beep in the handset. Providing you have  
Caller Display, the screen will show the caller’s details.  
contact your Network Provider.  
1. Press  
press  
then scroll DOWN to CALLWAITINGONand  
.
2. Listen for confirmation of your instructions.  
Call Waiting Off  
1. Press  
press  
then scroll DOWN to CALLWAITINGOFFand  
.
2. Listen for confirmation of your instructions.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
BT Calling Features  
35  
Check Call Waiting  
1. Press  
press  
then scroll DOWN to CHECKCALLWAITINGand  
.
2. Listen to hear the status of your Call Waiting.  
BT Helpdesk  
1. Press  
press  
then scroll DOWN to BTHELPDESKand  
.
2. The BT Helpdesk for this product will be automatically  
dialled.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
36  
SMS text messages  
SMS stands for Short Messaging  
Service  
Welcome to the BT SMS Service on your BT Diverse  
6410. The service is provided by BT. Your BT Diverse 6410  
can send and receive SMS messages from participating  
mobile networks and compatible landline telephones in  
the UK.  
IMPORTANT  
You must subscribe to your  
Network Provider’s Caller Display  
service so that you can use SMS  
text messaging. A quarterly fee may  
be payable, please contact your  
network provider for more details.  
The fixed line SMS service is provided under BT’s terms  
and conditions for telephone service. These can be found  
by visiting the BT.com website at:  
When you are using SMS text  
messaging you must not withhold  
your telephone number or the  
service will not allow you to connect.  
Subscribe to the SMS service  
You may also send messages to  
landline phones that are NOT SMS  
compatible. Messages to non-  
compatible lines will be connected  
to voice text and delivered in  
spoken words to the telephone as  
a call. Please note that the  
conversion can translate common  
abbreviations and smileys etc, but  
to ensure maximum clarity of  
message deliver, abbreviations etc  
should be used sparingly.  
When you send your first SMS text message from your  
BT Diverse 6410 you will automatically be registered for  
the service.  
On receipt of your first SMS through the service, the  
system will send you a welcome SMS message back.  
You may also register by sending the word ‘Register’ to  
00000 upon which you will receive a confirmation  
message.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
SMS text messages  
37  
Cost of the fixed line service  
There is no subscription charge (other than the  
subscription to Caller Display). Visit the BT.com website  
(www.bt.com) to find out how much it costs to send a  
SMS text message (depends upon your call package).  
Send an SMS text message  
1. Press MENU, SMSMESSAGESis displayed, then OK.  
2. WRITEMESSAGEis highlighted, press OK. Use the keypad  
to write your message then press OPTIONS.  
3. You can now scroll UP or DOWN to choose between:  
SENDTO– press OK and either enter the number you  
want or press SEARCH to display your Directory then  
scroll to the entry you want. Now press OK. Numberis  
displayed, press SEND.  
SAVEMESSAGE– press OK to can save a text in the Draft  
messages box for sending later.  
INSERTSYMBOL– press OK to display the choice of  
symbols. Scroll UP, DOWN, LEFT or RIGHT to the  
symbol you want and press USE. The symbol is added to  
your text at the cursor.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
38  
SMS text messages  
INSERTTEMPLATE– these are pre-stored messages.  
Press OK and scroll UP or DOWN to the template phrase  
you want and press USE. The template is added to your  
text at the cursor.  
4. When sending a message the display shows SENDING  
MESSAGE, and then, if the message is sent successfully,  
MESSAGESENT. The message is automatically stored in your  
Outbox which holds up to the last five messages sent.  
If there is a problem after 3 attempts, the display shows  
MESSAGESENDINGFAILEDand the handset returns to  
standby. If you open the Outbox the message is marked  
NOTSENT.  
A single text message can be up to  
160 characters. If your message is  
longer it will automatically be sent  
as linked messages. Up to 4  
messages can be linked together  
allowing up to 612 characters to  
be sent.  
Receiving a call while writing a text  
1. If you are writing a text and you receive a call, the text  
is automatically stored in the Drafts folder.  
2. After the call, press MENU SMSMESSAGESis highlighted,  
press OK and scroll DOWN to DRAFTS. Press OK.  
If necessary, scroll to your message then press READ.  
You can now continue writing your message.  
All handsets use the same inbox,  
outbox and drafts folder.  
Sent messages are stored in the Outbox  
Your BT Diverse 6410’s outbox is like a redial list. It  
holds a copy of the last 5 messages sent. The newest  
messages replace the oldest messages in the outbox.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
SMS text messages  
39  
Saved messages are stored in the Drafts folder  
If you want to save a message to complete and/or send  
later you can store it in the drafts folder. Your BT Diverse  
6410 can store up to 5 messages.  
Received messages are stored in the Inbox  
Your BT Diverse 6410 can store up to 30 messages.  
Entering text  
You can enter a word by pressing each letter button a  
number of times to display the character you want on the  
screen.  
To write the word “Hello”, press  
.
Special characters  
When writing texts the 1 and 0 buttons let you add  
punctuation.  
.
,
?
!
$
1
£
-
(
)
@ /  
:
;
space  
0
+
& _  
¥
<
>
=
#
*
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
40  
SMS text messages  
Writing tips  
If you make a mistake, press CLEAR to delete the last  
character or digit to the left of the cursor.  
1. Press UP/DOWN/LEFT/RIGHT press to move the cursor.  
2. Press  
once to insert a space.  
3. Press  
to switch between upper and lower case  
characters.  
Available characters are displayed at the bottom of the  
screen, keep pressing the button to scroll through the  
characters.  
The cursor automatically moves on to the next space  
after a couple of seconds.  
SMS templates  
To use a template, see Send an  
SMS text message, page 37.  
Use a template to add pre-set statements to make your  
texts easier to write.  
The templates are:  
Please call  
I’ll be there at  
What time will you be home?  
I’ll call you  
Happy Birthday!  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
SMS text messages  
41  
Edit SMS templates  
You can overwrite the existing templates with your own  
messages, up to 32 characters long.  
1. Press MENU, SMSMESSAGESis highlighted, press OK and  
scroll DOWN to TEMPLATESand press OK.  
2. The available templates are displayed. Scroll to the  
template you want and press OPTIONS.  
3. EDITTEMPLATEis highlighted, press OK. Press CLEAR to  
delete characters then enter your own template and  
press SAVE. You can now insert the new template into  
any text message.  
Delete SMS templates  
When you delete a template it is  
shown on the screen as EMPTY.  
1. Press MENU, SMSMESSAGESis highlighted, press OK and  
scroll DOWN to TEMPLATESand press OK.  
2. The available templates are displayed. Scroll to the  
template you want and press OPTIONS.  
3. Scroll DOWN to DELETETEMPLATEand press OK.  
DELETETEMPLATE?is highlighted. Press YES to confirm  
or NO to cancel.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
42  
SMS text messages  
Read, edit and send draft SMS messages  
If you have saved a message you have written for  
sending later, you can view, edit and send it from the  
Draft Messages box.  
1. Press MENU, SMSMESSAGESis highlighted, press OK and  
scroll DOWN to DRAFTS. Press OK. The date and time of  
the latest draft message is displayed. Press READ.  
2. The message is displayed. Edit the message or press  
OPTIONS.  
3. You can now choose between:  
SENDTO– press OK and either enter the number you  
want or press SEARCH to display your Directory then  
scroll to the entry you want. Now press OK. NUMBERis  
displayed, press SEND.  
SAVEMESSAGE– press OK you can save a text in the  
Draft messages box for sending later.  
INSERTSYMBOL– press OK to display the choice of  
symbols. Scroll UP, DOWN, LEFT or RIGHT to the  
symbol you want and press USE. The symbol is added to  
your text at the cursor.  
INSERTTEMPLATE– these are pre-stored messages.  
Press OK and scroll UP or DOWN to the template phrase  
you want and press USE. The template is added to your  
text at the cursor.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
SMS text messages  
43  
DELETE– press OK then YES to confirm or NO to cancel.  
DELETEALL– press OK to delete all messages stored in  
the Drafts folder. Press YES to confirm or NO to cancel.  
Reading SMS text messages  
You will not be able to receive text  
messages until you have first sent  
a message. The first sent message  
registers you with the text service.  
1. When you receive a new text message the display shows  
YOUHAVENEW  
. To read new messages:  
Inbox capacity  
either press  
then OK.  
Your BT Diverse 6410 can store up  
to 30 received text messages.  
or open the Inbox by pressing MENU, SMSMESSAGESis  
highlighted, press OK, scroll down to INBOX, then OK.  
2. Scroll UP or DOWN to the message you want and press  
READ.  
3. Scroll UP or DOWN to read through the message.  
You can now press OPTIONS to:  
DELETE– deletes the current message.  
REPLY– write and send a reply.  
FORWARD– forward the message to another number.  
USENUMBER– ring the number.  
SAVENUMBER– save number to the directory (if the  
number is already stored, this option is not displayed).  
DELETEALL– delete all messages in the Inbox.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
44  
SMS text messages  
4. Follow the on-screen prompts to save, write, send or  
delete the messages. Or press BACK to return to the  
previous menu level.  
SMS alert  
Your handset will beep when you receive an SMS text  
message.  
The default setting is On. You can switch this off.  
1. Press MENU, SMSMESSAGESis displayed, press OK and  
scroll DOWN to SMSSETTINGSand press OK.  
2. Scroll DOWN to NEWSMSALERT. Press OK.  
3. Press LEFT or RIGHT to select ONor OFF. Press SAVE.  
SMS Service Centre numbers  
To send and receive SMS text messages you need the  
telephone number of your Network’s SMS Centre. If you  
accidentally delete the SEND or RECEIVE SMS Service  
Centre numbers you will need to re-enter them in order  
for your SMS Service to work.  
The SEND SMS Service number is: 1470P1709400.  
The RECEIVE SMS Service number is: 080058752.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
SMS text messages  
45  
Adding or changing SMS Service Centre numbers  
1. Press MENU, SMSMESSAGESis displayed, press OK and  
scroll DOWN to SMSSETTINGSand press OK.  
2. SERVICECENTRESis highlighted. Press OK.  
Service Centre 1 contains the pre-set send number.  
Service Centre 2 contains the pre-set receive number.  
Service Centre 3 & 4 are available for other numbers.  
3. Scroll to the Service Centre you want and press OK.  
If necessary press CLEAR to delete the current number  
and enter the new one. Press SAVE.  
Select a Send Service Centre number  
If you enter additional Service Centre numbers, you can  
choose which send Service centre you want to use. Your  
BT Diverse 6410 is pre-set to send using Service Centre  
1 and receive using Service Centre 2.  
1. Press MENU, SMSMESSAGESis displayed, press OK and  
scroll DOWN to SMSSETTINGSand press OK.  
2. Scroll DOWN to SENDSERVICEand press OK. The first  
Service Centre entry. Scroll LEFT or RIGHT to the  
Service Centre you want and press SAVE. All messages  
sent will go via the selected provider.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
46  
SMS text messages  
SMS User Areas  
Your BT Diverse 6410 is pre-set to make all text messages  
available to every user.  
You can set up to 4 PIN protected user areas for your  
BT Diverse 6410 so that text messages can be kept  
private. Each personal user area has its own Inbox,  
Outbox and Drafts folder.  
Set a user area  
You can choose to have PIN PROTECTION to help keep  
texts private.  
The GENERALMESSAGEuser area  
is assigned the sub-address of 9.  
If you select GENERALMESSAGESthe sub-address has  
been pre-set as 9  
.
1. Press MENU, SMSMESSAGESis displayed, press OK and  
scroll DOWN to SMSSETTINGSand press OK.  
2. Scroll DOWN to SMSUSERSand press OK.  
3. If required, scroll DOWN to the User 1-3 you want.  
4. Press EDIT.  
5. Enter the name you want, e.g. Anne, and scroll DOWN  
to SUB-ADDRESS.  
6. Press LEFT or RIGHT to select your sub-address number  
0-8.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
SMS text messages  
47  
7. Scroll DOWN to PINPROTECTIONand press LEFT or  
RIGHT to select ONor OFF.  
8. Scroll DOWN to PINCODE. Enter your PIN if you have  
changed this from the factory setting of 0000 and PIN  
protection is set to ON.  
9. Press SAVE. The screen shows your named user area.  
Follow these instructions to edit a  
SMS user area.  
How callers send a text to an SMS user area  
1. When your caller sends a text, by simply adding your  
1-digit sub-address number on the end of your telephone  
number, the text will automatically be stored in your  
personal user area.  
Open a SMS user area  
When you want to read, write and send text messages,  
you must open your user area first.  
1. Press  
. All SMS user areas are displayed. Scroll  
DOWN to the user area you want and press OK.  
2. If you have set a PIN protection, enter your 4-digit PIN  
and press OK.  
3. You can now read, write, send and delete your messages  
as normal.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
48  
Sounds & Pictures  
You can download pictures and ringtones from your  
PC. The BT Picture and Ringtone Manager provides a  
selection of pictures and ringtones. You can also select  
pictures from your own files or other ringtones that you  
have stored on your PC.  
The BT Picture and Ringtone Manager lets you resize  
pictures and select specific areas from them.  
Supported File Formats  
The BT Picture and Ringtone Manager supports the  
following image formats:  
GIF, JPEG, BMP, TIFF, PNG.  
Install the BT Picture and Ringtone Manager  
To download additional ringtones and pictures to use  
on your handsets, you must install the BT Picture and  
Ringtone Manager on the CD.  
1. Insert the CD into your PC’s CD ROM or DVD drive.  
2. When the BT Picture and Ringtone Manager Welcome  
Install Shield Wizard screen appears, click  
Install/Uninstall.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
Sounds and pictures  
49  
3. Click Next, then Install then Finish on the screens.  
The BT Picture and Ringtone Manager icon will appear  
on your Desktop.  
4. Plug your USB cable into a free USB socket on your  
computer.  
5. Plug the other end into your handset.  
Pictures  
Download a picture  
1. Click on the BT Picture and Ringtone Manager desktop  
icon. The main screen opens. If your handset has been  
found, the screen shows PhoneConnectedin the bottom  
right corner.  
2. If necessary click on the Pictures tab.  
3. Click Open.  
4. Select a picture by clicking on the list displayed or open  
a picture from another file on your PC.  
5. When the picture is displayed you can download it  
straight away by clicking on the right side of the  
screen. Alternatively, you can edit it before downloading.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
50  
Sounds and pictures  
You cannot save over the currently  
opened file.  
Edit a picture  
Once you have opened a picture on your PC and before  
downloading it to your phone, you can:  
select a section  
enlarge or reduce  
rotate  
change the colour  
adjust the brightness.  
The red Preview Box contains the image will be  
downloaded to your handset..  
Select a section  
1. Move the mouse pointer inside Preview Box. Press and  
hold the LEFT mouse button. Move the mouse to move  
the Preview Box to hover over a new location of the  
image. Then release the LEFT mouse button.  
Zoom In  
1. Move your mouse over the Zoom In button and click on  
it once with your mouse. The image will now zoom  
centered on the Preview Box. Click the Zoom In button  
as many times as required. If required, select a section  
with the Preview Box.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
Sounds and pictures  
51  
Zoom Out  
1. Move your mouse over the Zoom Out button and click  
on it once with your mouse. The image will now zoom  
out centered on the Preview Box. Click the Zoom Out  
button as many times as required.  
Rotate Left/Right  
1. Click Rotate Left or Right once to rotate the image 90  
degrees. Click as many times as required.  
Adjust Brightness and Contrast  
Changes apply to the Preview Panel only. The original  
image will not be changed.  
1. Click the Brightness/Contrast button. A dialog box for  
the Brightness and Contrast settings is displayed.  
2. Click and drag the sliders. As you adjust the settings,  
you can see the results on the Preview Panel.  
3. Click OK button to save or Cancel to return to the  
original settings.  
Adjust the Colour  
Changes apply to the Preview Panel only. The original  
image will not be changed.  
1. Click the Colour button. A dialog box for the Red, Green  
and Blue settings is displayed.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
52  
Sounds and pictures  
2. Click and drag the sliders. As you adjust the settings,  
you can see the results on the Preview Panel.  
3. Click OK button to save or Cancel to return to the  
original settings.  
You can also click on HELP for the  
on-screen guide.  
Save an image file on your PC  
You can save a copy of the image as it looks in the Phone  
Preview panel to your PC.  
1. When you have finished editing a picture, click Save As.  
A dialog box is opened allowing you to find the file on  
your computer. The default folder is My Pictures.  
However, you can select any folder on your computer.  
When your handset picture file is  
full, you must delete pictures from  
it before you can download new  
ones.  
Set, rename or delete a handset picture  
1. Press MENU then scroll DOWN to SOUNDSANDPICTURES.  
Press OK.  
2. Scroll DOWN to PICTURESand press OK.  
3. Scroll LEFT or RIGHT to see all the pictures available.  
When the one you want is displayed, press OPTIONS.  
You can now:  
RENAME PICTURE – Press OK then press CLEAR to  
delete the current name. Enter the name you want and  
press SAVE.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
Sounds and pictures  
53  
DELETE PICTURE – Press OK then YES to confirm or NO  
to cancel.  
SET AS WALL PAPER – Press OK. The picture is saved as  
your wallpaper.  
4. Press BACK to return to standby.  
Ringtones  
The Picture and Ringtone Manager allows you to open  
any ringtone file, listen to it and download it to the  
handset. Use the player controls to Play/Stop/Pause the  
ringtone playback.  
Download a Ringtone  
When your handset ringtone file  
is full, you must delete ringtones  
from it before you can download  
new ones.  
1. Click on the BT Picture and Ringtone Manager desktop  
icon. The main screen opens. If your handset has been  
found, the screen shows PhoneConnectedin the bottom  
right corner.  
2. Click the Ringtones tab.  
3. Click Open.  
4. Select a Ringtone by clicking on the list displayed or  
open a ringtone from another file on your PC.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
54  
Sounds and pictures  
You can now:  
PLAY – Click to play the ringtone  
STOP – Click to stop playback.  
PAUSE – Click to pause playback  
VOL – Click to adjust the volume (make sure your PC  
speakers are switched on).  
5. Click to download the Ringtone to your handset.  
Set, rename or delete a ringtone  
1. Press MENU then scroll DOWN to SOUNDSAND  
PICTURES. Press OK.  
2. RINGTONESis highlighted. Press OK.  
3. All stored ringtones are listed. Scroll UP or DOWN to the  
one you want. The Ringtone is played.  
4. Press OPTIONS. Press BACK to select the ringtone or  
RENAME– press OK then press CLEAR to delete the  
current name. Enter the name you want and press SAVE.  
DELETE– press OK then YES to confirm or NO to cancel.  
5. Press BACK to return to standby.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
Sounds and pictures  
55  
Record a ringtone  
Use the mouthpiece to record any sound as a ringtone.  
1. Press MENU then scroll DOWN to SOUNDSAND  
PICTURES. Press OK.  
2. Scroll DOWN to RECORDRINGTONEand press OK.  
3. Display shows RECORDRINGTONE?Press OK to begin  
recording. Press STOP to end recording.  
4. Your recording is played back and the RINGTONE NAME  
box is displayed.  
5. Enter the ringtone name you want and press SAVE to set  
as your current ringtone or CLEAR to cancel.  
6. Press BACK to return to standby.  
Uninstall  
1. To uninstall the BT Picture and Ringtone Manager, insert  
the BT Picture and Ringtone Manager CD into your PC’s  
CD ROM or DVD drive.  
2. When the Welcome screen appears, click on  
INSTALL/UNINSTALL and follow the on-screen prompts  
to remove the application.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
56  
Sounds and pictures  
Repair  
If you have a problem with your BT Picture and Ringtone  
Manager application, you can repair the program.  
1. Insert the BT Picture and Ringtone Manager CD into  
your PC’s CD ROM or DVD drive.  
2. When the Welcome screen appears, click on  
INSTALL/UNINSTALL.  
3. Click Repair, then Reinstall, then Next and follow the  
on-screen prompts.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
Handset settings  
57  
Ringer melody and volume  
You can set separate ring melodies for external and  
internal calls. You can choose from any of the ringtones  
stored on your handset. To store new ringtones, see  
page 54.  
Select from 5 volume levels plus Off.  
1. Press MENU then scroll DOWN to HANDSETSETTINGS  
and press OK. Display shows RINGER.  
2. Press OK. Display shows EXTERNAL. Press LEFT or RIGHT  
to hear the melodies for external calls.  
3. Press DOWN then use LEFT or RIGHT to hear the  
melodies for INTERNAL calls.  
4. Press DOWN then use LEFT or RIGHT to set the volume.  
5. Press SAVE to keep the settings displayed.  
6. Press the  
to return to standby or BACK to go one  
step back in the menu.  
Screen font and contrast  
You can change the display font size and screen contrast.  
1. Press MENU then scroll DOWN to HANDSETSETTINGS  
and press OK.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
58  
Handset settings  
2. Scroll DOWN to DISPLAYand press OK.  
3. Press LEFT or RIGHT to select the WALLPAPER.  
Press DOWN.  
4. Press LEFT or RIGHT to select the MENUCOLOUR.  
Press DOWN.  
5. Press LEFT or RIGHT to select FONTSIZE. Press DOWN.  
6. Press LEFT or RIGHT to select the contrast level.  
7. Press SAVE.  
8. Press  
to return to standby or BACK to go one step  
back in the menu.  
Using the battery save mode does  
mean that when the handset is  
off the base the display appears to  
switch off, however by pressing  
any button you will immediately  
re-activate the display.  
Battery save mode  
The factory setting is OFF but if you require a longer  
standby time from the battery than 30 hours switch this  
to ON and the standby time is increased to 120 hours.  
Talk time is not changed.  
1. Press MENU then scroll DOWN to HANDSETSETTINGS  
and press OK.  
2. Scroll DOWN to BATTERYSAVEand press OK.  
3. Press LEFT or RIGHT to select ONor OFF.  
4. Press SAVE.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
Handset settings  
59  
5. Press  
to return to standby or BACK to go one step  
back in the menu.  
Handset name  
When registered to the base, each handset is given a  
number 1-5. You can also give the handset a name to  
match the location or user, e.g. Mike or Office.  
1. Press MENU then scroll DOWN to HANDSETSETTINGS  
and press OK.  
2. Scroll DOWN to HANDSETNAMEand press OK.  
3. Press CLEAR to delete the current name. Use LEFT or  
RIGHT to move the cursor.  
4. Use the keypad to enter the name you want  
5. Press SAVE.  
6. Press  
to return to standby or BACK to go one step  
back in the menu.  
Handset backlight and beeps  
You can switch these on or off.  
1. Press MENU then scroll DOWN to HANDSETSETTINGS  
and press OK.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
60  
Handset settings  
2. Scroll DOWN to KEYPADand press OK.  
3. Use LEFT or RIGHT to switch the KEYPADBACKLIGHTON  
or OFF. Press DOWN.  
4. Press LEFT or RIGHT to select the KEYPADBEEPS.  
Press SAVE.  
5. Press  
to return to standby or BACK to go one step  
back in the menu.  
The default setting for auto talk  
is On.  
Auto talk  
You can answer a call just by lifting the handset off the  
base. This is called auto talk. When you switch auto talk  
off, all calls must be answered by pressing the  
button.  
1. Press MENU then scroll DOWN to HANDSETSETTINGS  
and press OK.  
2. Scroll DOWN to AUTOTALKand press OK.  
3. Use LEFT or RIGHT to select ONor OFF.  
4. Press SAVE.  
5. Press  
to return to standby or BACK to go one step  
back in the menu.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
Handset settings  
61  
Select base  
You can register your BT Diverse 6410 handset to up  
to 4 bases. If your handset has been registered to more  
than one base you can select which one it uses.  
1. Press MENU then scroll DOWN to HANDSETSETTINGS  
and press OK.  
2. Scroll DOWN to SELECTBASEand press OK.  
All bases to which the handset is registered are displayed.  
3. Use UP or DOWN to select the base you want and  
press OK.  
4. Press SAVE.  
5. Press  
to return to standby or BACK to go one step  
back in the menu.  
When you have selected the base station, the handset  
will display SEARCHINGuntil it finds the base’s signal.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
62  
Base settings  
Ringer melody and volume  
Choose from 5 melodies and 5 volume levels plus Off.  
1. Press MENU then scroll DOWN to BASESETTINGSand  
press OK. Display shows RINGER.  
2. Press OK then LEFT or RIGHT to hear the melodies.  
3. Press DOWN and use LEFT or RIGHT to set the volume.  
4. Press SAVE to keep the settings displayed.  
5. Press  
to return to standby or BACK to go one step  
back in the menu.  
Dialling mode  
You can set the dialling mode as Tone/Timed  
Break/Tone/Earth or Pulse/Earth.  
Tone is the default setting for the UK. You should only  
have to change this if connected to a switchboard that  
requires Pulse dialling.  
1. Press MENU then scroll DOWN to BASESETTINGSand  
press OK. Scroll DOWN to DIALLING.  
2. Press OK then LEFT or RIGHT to display TONEor PULSE.  
3. Press SAVE to keep the settings displayed.  
4. Press  
to return to standby or BACK to go one step  
back in the menu.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
Base settings  
63  
Music on hold  
Choose whether an external caller will hear musical tones  
if you put them on hold, e.g. while transferring them to  
another handset. The default setting is On.  
1. Press MENU then scroll DOWN to BASESETTINGSand  
press OK. Scroll DOWN to MUSICONHOLD.  
2. Press OK then LEFT or RIGHT to select ONor OFF.  
3. Press SAVE to keep the settings displayed.  
4. Press  
to return to standby or BACK to go one step  
back in the menu.  
System PIN (Personal Identification Number)  
Your System PIN can help prevent unauthorised users  
from changing the settings on your phone. It has a default  
setting of 0000.  
If you change your PIN, keep a note of the new number  
by writing it in the space provided on page 76.  
1. Press MENU then DOWN to BASESETTINGSand press  
OK. Scroll DOWN to SYSTEMPIN.  
2. Press OK. Display shows ENTEROLDPIN.  
3. Enter the OLD PIN and press OK.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
64  
Base settings  
4. Display shows ENTERNEWPIN. Enter the new PIN and  
press SAVE. Display shows CONFIRMNEWPIN. Enter your  
new PIN again.  
4. Press SAVE. The display shows SYSTEMPINCHANGED.  
5. Press  
to return to standby or BACK to go one step  
back in the menu.  
Repeater mode  
You can use a repeater to boost the range and reception  
of your base. A repeater must be registered with the base  
and the repeater function must be set to ON.  
The default setting is off.  
1. Press MENU then scroll DOWN to BASESETTINGSand  
press OK. Scroll DOWN to REPEATERMODE.  
2. Press OK then LEFT or RIGHT to select ONor OFF.  
3. Press SAVE to keep the settings displayed.  
4. Press  
to return to standby or BACK to go one step  
back in the menu.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
Calendar/Clock  
65  
Use the Calendar and Clock functions to:  
Set up to 5 appointment reminder calls.  
Set an alarm call.  
Set the time & date.  
Select time to appear in 12hr or 24hr format.  
Appointment reminder  
You can set reminder calls on each handset for up to 5  
separate appointments.  
Choose from 5 different reminder melodies.  
1. Press MENU then scroll DOWN to CALENDAR/CLOCKand  
press OK.  
2. APPOINTMENTSis highlighted. Press OK.  
3. Screen shows list of appointments. Scroll UP or DOWN  
to the one you want and press OPTIONS.  
4. Scroll to EDITor DELETEand press OK.  
If you select DELETE, then press YES to confirm or NO  
to cancel.  
5. Enter the TITLE of the appointment and press DOWN.  
6. Enter the TIME of the appointment and press DOWN.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
66  
Calendar/Clock  
7. Enter the DATE of the appointment and press DOWN.  
8. Press LEFT or RIGHT to select the ringtone you want.  
9. Press SAVE.  
10. Press  
to return to standby or BACK to go one step  
back in the menu.  
Alarm  
You can set an alarm call for an individual handset.  
When an alarm is set, the screen shows  
.
Choose from 5 different reminder melodies.  
1. Press MENU then scroll DOWN to CALENDAR/CLOCKand  
press OK.  
2. Scroll DOWN to SETALARMand press OK.  
3. Press LEFT or RIGHT to select OFF/ON DAILY/MONTOFRI.  
Press DOWN.  
4. Press LEFT or RIGHT and use the keypad to set the  
time. Press DOWN.  
5. Press LEFT or RIGHT to select RINGTONE.  
6. Press SAVE to save selections.  
7. Press  
to return to standby or BACK to go one step  
back in the menu.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
Calendar/Clock  
67  
Time & Date  
1. Press MENU then scroll DOWN to CALENDAR/CLOCKand  
press OK.  
2. Scroll DOWN to TIME&DATEand press OK.  
3. Enter the correct time then scroll DOWN.  
4. Enter the correct date and scroll DOWN.  
5. Press LEFT or RIGHT to select the 12hror 24hrformat.  
6. Press SAVE.  
7. Press  
to return to standby or BACK to go one step  
back in the menu.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
68  
Additional handsets and bases  
Up to 6 handsets can be registered and operated from the  
BT Diverse 6410 base. This allows you to hold internal  
calls even while another handset is making an external call.  
Each handset can be registered on up to four bases.  
Registering additional handsets  
The handset that came with your base is pre-registered.  
If you buy new handsets to use with your BT Diverse 6410  
they will have to be registered to the base before you can  
use them.  
Register a new BT Diverse 6400 handset to your  
BT Diverse 6410 base  
Insert batteries on the handset and make sure it is close  
to the base. The screen shows PLEASEREGISTER.  
On the handset:  
1. Place the handset in the base. PRESS&HOLDFINDBUTTON  
ONBASEis displayed on the handset.  
At the base:  
1. Press and hold FIND.  
2. The handset display shows REGISTRATIONINPROGRESS.  
When the handset is registered it will display the standby  
screen and will be assigned the next available handset  
number.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
Additional handsets and bases  
69  
Register your handset to another base  
On the handset:  
1. Press MENU then scroll DOWN to REGISTRATIONand  
press OK. Display shows REGISTERHANDSET.  
2. Press OK. The next available base is highlighted  
automatically, e.g. BASE2.  
3. Press OK. Enter the SYSTEM PIN (original setting 0000)  
and press OK.  
4. The handset screen displays PRESS&HOLDFINDBUTTON  
ONBASE.  
At the base:  
5. Press and hold FIND for about 10 seconds until you hear  
a beep. The base is now in registration mode.  
The handset screen displays REGISTRATIONINPROGRESS.  
When the handset is registered it will display the standby  
screen and will be assigned the next available handset  
number.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
70  
Additional handsets and bases  
Select a base  
On the handset:  
1. Press MENU then scroll DOWN to HANDSETSETTINGS  
and press OK. Scroll DOWN to SELECTBASE.  
2. Press OK. Display shows BASE2, BASE3etc. Scroll to  
the base you want and press OK.  
De-register a handset  
You can use a handset to de-register itself or any other  
handset from the base.  
1. Press MENU and scroll DOWN to REGISTRATION. Then  
press OK.  
2. Scroll DOWN to DE-REGISTERH/SETand press OK.  
3. Enter the System PIN (original setting 0000) and press OK.  
4. Select handset to be de-registered, press OK.  
DE-REGISTERHANDSETX?is displayed. Press YES to  
confirm or NO to cancel.  
5. Display shows HANDSETX DE-REGISTERED.  
6. Press  
to return to standby or BACK to go one step  
back in the menu.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
Help  
71  
Handset not registering  
Check that the base is plugged into the mains power and switched on.  
Check that there are charged batteries in the handset and fitted correctly.  
Forgotten your PIN number  
Try entering the default PIN = 0000. If you have changed the number and cannot  
remember it, contact the BT Diverse Helpline on 0870 240 3962 or email  
No display  
Check that the handset batteries are charged. If necessary, replace the batteries.  
Nothing happens when you press any button  
Is the keylock switched on? If so, press UNLOCK then  
to switch keylock off.  
No connection between handset and base  
You may be out of range of the base. Move closer.  
Handset on the base does not charge  
Make sure the handset is placed properly on the base. When charging, the battery  
symbol is shown filling up.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
72  
Help  
Handset does not ring  
Check that the batteries are inserted correctly.  
Check that the handset ringer has not been switched off, see page 15.  
Your caller cannot hear you  
Secrecy is switched on. Press the secrecy OFF option button to speak to your caller again.  
Incoming caller’s number is not displayed even though you have Caller Display  
Caller has to allow their number to be sent. It has been withheld or is unavailable.  
Possible problems with SMS  
SMS messages cannot be sent and screen displays MESSAGESENDINGFAILED.  
The base station power supply or telephone line cord might not be properly connected.  
Check that the base station power supply is plugged into the mains socket and switched  
on and that the telephone is plugged into the telephone wall socket.  
There might be a fault on the line. Check your telephone line is working properly.  
You might have deleted the server number in error. See pages 44-45 for instructions on  
how to enter the number.  
More than one SMS product is plugged into the line. Remove other products.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
Help  
73  
Cannot send text  
Check service centre number is correct including 1470P prefix.  
Cannot receive text  
Check service centre number is correct.  
Ensure you have subscribed to a Caller Display service and that it is active. You can check  
this by noting if your phone displays your caller's number when you receive an incoming call.  
Handset is registered to the SMS service and text has previously been sent and  
received but you are now only receiving incoming messages.  
This may be due to your handset being de-registered at the text service centre. All you  
need to do is type Register and send it to 00000. You will receive a confirmation message  
back. This assumes that your Caller Display service is active and working on your line.  
Messages sent to 00000 are not charged for.  
Further help and advice for SMS queries on BT lines:  
BT Residential customers – call 151, choose option 2, when prompted by the Fault  
Management Service select option 2, enter your phone number on the handset and wait  
to speak to a customer adviser.  
BT Business Customers – call 152, choose option 2, when prompted by the Fault  
Management Service select option 2, enter your phone number on the handset and wait  
to speak to a customer adviser.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
74  
Help  
For other telephone service providers please contact their customer services.  
General sales enquiries  
BT Residential lines – call 150. BT Business lines – call 152.  
For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business).  
Additional handsets are available from the Helpdesk on 0870 240 3962.  
Billing enquiries  
Refer to the telephone number shown on your telephone bill.  
Other functions and services available from the SMS service  
By sending the following commands to the BT text self administration facility you can  
control functions and capabilities in your SMS phone and the way messages are handled.  
Press MENU. Press OK to WRITE MESSAGE. Type in the following commands (depending  
upon what you want to do) and send to 00000.  
Opt out from receiving voice text messages.  
Turns off the opt out option.  
Turns on permanent voice text message delivery to your phone. All incoming  
text is delivered as voice text.  
Turns off permanent voice text message delivery.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
Help  
75  
If you are sending a message from a fixed line phone to another fixed line phone  
Forces a message you send to be delivered as a voice text even though the  
recipient may have an SMS enabled phone and usually receives written text.  
This command is inserted at the start of the message and applies only to that message,  
e.g.  
‘Hello I will be home late’.  
If you are sending a message from a fixed line phone and require a status report  
Will allow a status report to be sent back to you when you have sent a  
message to confirm delivery.  
Place  
at the start of your text message. Write the message and send it.  
You will receive a reply text back to your phone giving the status report for that message.  
You keep hearing an error beep  
You have pressed the wrong button in a sequence. Check the prompts in the display or  
refer to instructions in this user guide.  
Customer Helpline  
If you experience any difficulties please call the BT Diverse Helpline on 0870 240 3962  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
76  
Help  
For your records  
Date of purchase:  
Place of purchase:  
For guarantee purposes, proof of  
purchase is required, so please keep  
your receipt.  
Enter your system PIN here:  
[
]
/
/
/
For more information on your  
system PIN, see page 63.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
General information  
77  
IMPORTANT  
This equipment is not designed for making emergency telephone call when the power  
fails. Alternative arrangements should be made for access to emergency services.  
This product is intended for connection to analogue public switched telephone networks  
and private switchboards in the United Kingdom.  
Safety information  
Only use the power supply suitable for the BT Diverse 6410 range. Using an unauthorised  
power supply will invalidate your guarantee and may damage the telephone.  
For the handset, use only AAA Nickel Metal Hydride (NiMH) rechargeable batteries with  
a minimum of capacity of 750mAh. Never use other batteries or conventional alkaline  
batteries as this could lead to a short circuit or destroy the battery casing.  
If the keylock is switched on, it is NOT possible to make calls, including emergency  
numbers (999/112).  
Do not open the handset (except to replace the handset batteries). This could expose you  
to high voltages or other risks.  
Radio signal transmitted between the handset and base may cause interference to  
hearing aids.  
It is recommended that advice from a qualified expert be sought before using this  
product in the vicinity of emergency/intensive care medical equipment.  
It is recommended that if you have a pacemaker fitted you check with a medical expert  
before using this product.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
78  
General information  
Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release  
of highly toxic chemicals.  
Cleaning  
Simply clean the handset and base with a damp (not wet) cloth, or an anti-static wipe.  
Never use household polish as this will damage the product. Never use a dry cloth as this  
may cause a static shock.  
Environmental  
Do not expose to direct sunlight.  
The handset may become warm when the batteries are being recharged. This is normal.  
We recommend that you do not place the product on antique/veneered wood to avoid  
damage.  
Do not stand your product on carpets or other surfaces which generate fibres or place it  
in locations preventing the free flow of air over its surfaces.  
Do not submerge any part of your product in water and do not use it in damp or humid  
conditions, such as bathrooms.  
Do not expose your product to fire, explosive or other hazardous conditions.  
There is a slight chance your phone could be damaged by and electrical storm. We  
recommend that you unplug the power and telephone line cord during an electrical storm.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
General information  
79  
Connecting to a switchboard  
Switchboard compatibility  
This telephone may be connected to most types of switchboard, however in the event of  
any difficulties, consult your switchboard Service Provider.  
Dialling mode  
Your BT Diverse 6410 is set to Tone dialling. Some switchboards may require Pulse  
dialling. To change the dialling mode, see Dialling mode, page 62.  
Guarantee  
Your BT Diverse 6410 is guaranteed for a period of 12 months from the date of purchase.  
Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s  
or its agent’s discretion the option to replace the BT Diverse 6410, or any component  
thereof, (other than batteries), which is identified as faulty or below standard, or as a  
result of inferior workmanship or materials. Products over 28 days old from the date of  
purchase may be replaced with a refurbished or repaired product.  
The conditions of this guarantee are:  
The guarantee shall only apply to defects that occur within the 12 month guarantee period.  
Proof of purchase is required.  
The equipment is returned to BT or its agent as instructed.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
80  
General information  
This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear  
and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair  
other than through approved agents.  
This guarantee does not affect your statutory rights.  
Within the 12 month guarantee period:  
If you experience difficulty using the product, prior to returning your product, please read  
the Help section beginning on page 71 or contact the BT Diverse Helpdesk for assistance  
on 0870 240 3962 or email [email protected]. The helpline is open from  
9.00am-5.30pm Mon-Fri and 9.30am-2.30pm Saturdays.  
In the unlikely event of defect occurring, please follow the Helpline’s instructions for  
replacement or repair.  
Outside of the 12 month guarantee period:  
If your product needs repair after the guarantee period has ended, the repair must meet the  
approval requirements for connection to the telephone network. We suggest that you call  
our recommended repair agent on 08702 405029.  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
General information  
81  
Additional/Replacement Items  
For a full range of items, including additional handsets on either the BT Diverse 6000  
ranges or BT Freestyle 2000, 4000 and 7000, please call 0870 240 3962.  
Technical information  
How many telephones can you have?  
All items of equipment have a Ringer Equivalence Number (REN) which is used to calculate  
the number of items that may be connected to any one telephone line.  
The BT Diverse 6410 has a total REN of 1, i.e. for a base and up to 6 handsets.  
Any other instrument provided by BT may be assumed to have a REN of 1 unless stated  
otherwise.  
A total REN of 4 is allowed per telephone line. (For example, if the BT Diverse 6410 is used  
in conjunction with three extension telephones, each with a REN of 1, then the total = 4.)  
R&TTE  
This product is intended for use within the UK for connection to the public telephone  
network and compatible switchboards.  
This equipment complies with the essential requirements for the Radio Equipment and  
Telecommunications Terminal Equipment Directive (1999/5/EC). In demonstration with the  
Essential Requirement for efficient use of the radio spectrum, the product complies with  
EN301 406. For a copy of the Declaration of Conformity please contact the BT Diverse  
Helpline on 0870 240 3962 or email [email protected]  
BT Diverse 6410 – Edition 03 – 23.12.04 – 6260  
Offices worldwide  
The telecommunications services described in this publication  
are subject to availability and may be modified from time to time.  
Services and equipment are provided subject to British  
Telecommunications plc’s respective standard conditions of  
contract. Nothing in this publication forms any part of any contract.  
© British Telecommunications plc 2005.  
Registered Office: 81 Newgate Street, London EC1A 7AJ.  
Registered in England No. 1800000.  
BT Diverse 6410 (01/05)  
3
Designed and produced by The Art & Design Partnership Ltd.  
Printed in China  

HP Hewlett Packard HP Ultra Slim LED LCD Monitor W2052A User Manual
Fluke A70M User Manual
Dell E178WFP User Manual
Cypress CY14B101Q1 User Manual
Cypress CY7C1486V25 User Manual
Channel Vision C 0128D User Manual
Bakers Pride Oven BCO G1 User Manual
Atlantis Land A05 17AM L03 User Manual
Asus Computer Monitor VH226S User Manual
American Dynamics 17 and 19 inch User Manual