BT Decor 210 User Manual

BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
BT Freestyle 210  
User Guide  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
This User Guide provides you with all the  
Got everything?  
information you need to get the most from • BT Freestyle 210 handset  
your phone.  
• BT Freestyle 210 base  
• 2 x NiMH AAA rechargeable  
batteries (already fitted)  
You must first set up your phone before  
you can use it. This doesn’t take long as it  
is easy to do. Just follow the simple  
instructions on the next few pages.  
• Mains power adaptor  
Telephone line cord  
If you have purchased a BT  
Freestyle 210 multiple pack  
you will also have the following  
for each additional handset:  
Need help?  
If you have any problems setting up or using your  
BT Freestyle 210, contact the Helpline on 0870 240 3962  
or email [email protected]  
• BT Freestyle 210 handset  
• BT Freestyle 210 charger  
Alternatively, you may find the answer in the ‘Help’ section at  
the back of this guide.  
• 2 x AAA NiMH rechargeable  
batteries (already fitted)  
• Mains power adaptor  
(for the charger)  
Hearing aid?  
Please note that the BT Freestyle 210 works by sending radio  
signals between the base and handset. These signals may interfere  
with some hearing aids, causing a humming noise.  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
4
In this guide  
Getting started  
To copy a redial number to the directory . . . 20  
To delete a number from the redial list. . . . . 21  
To delete the entire redial list . . . . . . . . . . . . 21  
Keypad lock . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Ringer volume on/off . . . . . . . . . . . . . . . . . . 22  
Find the handset(s) . . . . . . . . . . . . . . . . . . . . 22  
Making internal calls . . . . . . . . . . . . . . . . . . . 23  
Receiving internal calls . . . . . . . . . . . . . . . . . 23  
Transferring calls. . . . . . . . . . . . . . . . . . . . . . . 24  
3-Way conference calls . . . . . . . . . . . . . . . . . 24  
Switching a handset off. . . . . . . . . . . . . . . . . 25  
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Setting up. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Set the day and time . . . . . . . . . . . . . . . . . . . 8  
To change the time or date format . . . . . . . . 9  
Setting up the charger. . . . . . . . . . . . . . . . . . 10  
Getting to know your phone  
Handset buttons. . . . . . . . . . . . . . . . . . . . . . . 12  
Handset display icons . . . . . . . . . . . . . . . . . . 13  
Base and Charger . . . . . . . . . . . . . . . . . . . . . . 14  
Navigating the menus . . . . . . . . . . . . . . . . . . 15  
Handset menu map . . . . . . . . . . . . . . . . . . . . 16  
Menu navigation . . . . . . . . . . . . . . . . . . . . . . 16  
Directory  
Store a number . . . . . . . . . . . . . . . . . . . . . . . 26  
Entering names . . . . . . . . . . . . . . . . . . . . . . . 26  
Dial/view a number . . . . . . . . . . . . . . . . . . . . 27  
Edit a directory entry . . . . . . . . . . . . . . . . . . . 27  
Delete a directory entry. . . . . . . . . . . . . . . . . 28  
Delete directory . . . . . . . . . . . . . . . . . . . . . . . 28  
Using the phone  
Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Preparatory dialling . . . . . . . . . . . . . . . . . . . . 17  
End a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . 17  
Earpiece volume. . . . . . . . . . . . . . . . . . . . . . . 18  
Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Make a call in handsfree . . . . . . . . . . . . . . . . 18  
Answer a call in handsfree. . . . . . . . . . . . . . . 19  
Switch to handsfree during a call . . . . . . . . . 19  
Secrecy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
SMS text messages  
Subscribe to the SMS service . . . . . . . . . . . . 29  
Cost of the fixed line service . . . . . . . . . . . . . 29  
Send/save text messages. . . . . . . . . . . . . . . . 30  
Receiving and reading text messages. . . . . . 31  
Reply to a text message. . . . . . . . . . . . . . . . . 31  
Delete a text message . . . . . . . . . . . . . . . . . . 32  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
In this guide  
5
Delete a list. . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
Caller Display  
Call the sender’s phone number . . . . . . . . . . 32  
Send/edit/delete text messages  
in the outbox . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Message alert beep on/off . . . . . . . . . . . . . . 34  
SMS Service Centre numbers. . . . . . . . . . . . . 34  
Adding or changing  
Calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45  
View/dial a number . . . . . . . . . . . . . . . . . . . . 45  
To copy a Calls list number to the directory . 46  
Delete a number. . . . . . . . . . . . . . . . . . . . . . . 46  
Delete the entire Calls list . . . . . . . . . . . . . . . 47  
SMS Service Centre numbers. . . . . . . . . . . . . 35  
Select a Send Service Centre number . . . . . . 35  
BT Calling Features  
BT Directory Enquiries . . . . . . . . . . . . . . . . . . 48  
BT Helpdesk . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
Call Divert On . . . . . . . . . . . . . . . . . . . . . . . . . 48  
Call Divert Off. . . . . . . . . . . . . . . . . . . . . . . . . 49  
Check Divert . . . . . . . . . . . . . . . . . . . . . . . . . . 49  
Call Waiting On. . . . . . . . . . . . . . . . . . . . . . . . 49  
Call Waiting Off . . . . . . . . . . . . . . . . . . . . . . . 50  
Check Call Waiting . . . . . . . . . . . . . . . . . . . . . 50  
Add/edit a service . . . . . . . . . . . . . . . . . . . . . 50  
Delete a service . . . . . . . . . . . . . . . . . . . . . . . 51  
Handset settings  
Ringer melody . . . . . . . . . . . . . . . . . . . . . . . . 36  
Ringer volume . . . . . . . . . . . . . . . . . . . . . . . . 36  
Handset tones on/off. . . . . . . . . . . . . . . . . . . 37  
Handset name . . . . . . . . . . . . . . . . . . . . . . . . 38  
Registering handsets . . . . . . . . . . . . . . . . . . . 38  
De-registering a handset. . . . . . . . . . . . . . . . 39  
Restore default settings. . . . . . . . . . . . . . . . . 40  
Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52  
Base settings  
Ringer volume . . . . . . . . . . . . . . . . . . . . . . . . 41  
Ringer melody . . . . . . . . . . . . . . . . . . . . . . . . 41  
Change PIN code . . . . . . . . . . . . . . . . . . . . . . 41  
Dial mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
Restore default settings. . . . . . . . . . . . . . . . . 43  
PBX access . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
General information  
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54  
Product disposal instructions . . . . . . . . . . . . 55  
Connecting to a switchboard. . . . . . . . . . . . . 55  
Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
6
Getting started  
Location  
WARNING  
Do not place your BT Freestyle 210 in  
the bathroom or other humid areas.  
You need to place your BT Freestyle 210 base within 2 metres  
of a mains power and telephone socket so that the cables  
will reach.  
Handset range  
Make sure it is at least 1 metre away from other electrical  
appliances to avoid interference. Your BT Freestyle 210 works  
by sending radio signals between the handset and base.  
The strength of the signal depends on where you site the base.  
Putting it as high as possible ensures the best signal.  
The BT Freestyle 210 has a range of  
300 metres outdoors when there is a  
clear line of sight between the base  
and the handset. Any obstruction  
between the base and handset will  
reduce the range significantly. With  
the base indoors and handset either  
indoors or outdoors, the range will  
normally be up to 50 metres. Thick  
stone walls can severely affect the  
range.  
Setting up  
1. Plug the mains power cable into the power socket on the  
back of the base. Plug the other end into the mains socket  
and switch on.  
Signal strength  
The  
icon on your handset screen  
indicates when you are in range.  
When you are out of range, the  
symbol flashes, and the screen displays  
Searching. You should move closer to  
the base if this happens to ensure the  
full functionality of your phone.  
IMPORTANT  
Do not connect the telephone line  
until at least one of the handsets is  
fully charged.  
The base station must be plugged into  
the mains power at all times.  
Mains power cable  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
Getting started  
7
Talk/Standby time  
2. Batteries will come inserted in the battery compartment. Pull  
the plastic tag as instructed to activate the batteries.  
Under ideal conditions, fully charged  
handset batteries should give about 10  
hours talk time or 100 hours standby  
time on a single charge.  
3. Place the handset on the base to charge the batteries for at  
least 16 hours.  
Battery low warning  
The main handset is pre-registered to the base as –1–  
(Handset 1). This is shown on the display. When the handset  
If the  
symbol is flashing, you will  
need to recharge your handset before  
using it.  
is fully charged the display shows the  
symbol.  
Battery performance  
4. After 16 hours, connect the telephone line cord to the base  
and plug the other end into the wall socket.  
To keep your batteries in the best  
condition, leave the handset off the  
base for a few hours at a time (after  
the initial 16 hour charge).  
New NiMH batteries do not reach full  
capacity until they have been in  
normal use for several days. Running  
the batteries right down at least once  
a week will help them last as long as  
possible.  
IMPORTANT  
Only use the power supply and  
telephone line cord supplied with your  
BT Freestyle 210 otherwise the  
telephone may not work.  
Telephone line cord  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
8
Getting started  
The charge capacity of rechargeable  
Set the day and time  
batteries will reduce with time as they  
wear out, so reducing the talk/standby  
time of the handset. Eventually they  
will need to be replaced. New batteries  
can be obtained from the BT Freestyle  
Helpline 0870 240 3962.  
Menu  
1. Press  
to open the main menu.  
or until the display shows Date/Timeand  
2. Press  
press  
Menu  
.
Menu  
Batteries and handset may become  
warm during charging. This is normal.  
3. Set date/timeis displayed, press  
.
4. The current year setting is displayed, enter the last 2 digits of  
If you have more than one handset  
registered to your base, you only need  
to set the date and time on one  
handset and the other handsets will be  
automatically updated.  
MNO  
Menu  
6
0
the year (e.g. press  
then  
for 2006) and press  
.
5. Enter 2 digits for the date and 2 for the month (e.g. for 5th  
TUV  
JKL  
Menu  
5
8
0
0
August, press  
) and press  
.
6. Enter 2 digits for the hour and 2 for the minute (e.g. for  
JKL  
GHI  
Menu  
1
5
4
0
10.54pm, press  
) and press  
.
Savedis displayed.  
Clr  
7. Press and hold  
to return to standby.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
Getting started  
9
To change the time or date format  
Menu  
1. Press  
to open the main menu.  
or until the display shows Date/Timeand  
2. Press  
press  
Menu  
.
3. Press  
or  
until Time format or Date format  
is displayed, as required.  
Menu  
4. Press  
and choose between 24hr/12hr or dd.mm/mm.dd  
as appropriate.  
Menu  
Clr  
5. Press  
to confirm and press and hold  
to return  
to standby.  
Your BT Freestyle 210 is now ready for use.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
10  
Getting started  
Under no circumstances use non-  
BT Freestyle 210 multiple pack  
owners only  
rechargeable batteries. Only use NiMH  
rechargeable batteries with a capacity  
of 600mAh or higher. Using  
inappropriate batteries will invalidate  
your guarantee and may damage the  
telephone.  
Location  
You need to place your BT Freestyle 210 charger  
close enough to a mains power socket so that the  
cable will reach.  
Helpline  
If you are having any difficulties  
setting up or using your BT Freestyle  
210, please call the BT Freestyle  
Helpline on 0870 240 3962 or email  
Setting up the charger  
1. Plug the power adaptor cable into the underside of the  
charger, plug the other end into the mains wall socket and  
switch the power on.  
Mains power cable  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
Getting started  
11  
2. Batteries will come inserted in the battery compartment. Pull  
the plastic tag as instructed to activate the batteries.  
3. Place the handset on the charger and charge for at least  
16 hours.  
Your BT Freestyle 210 multiple pack is now ready for use.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
12  
Getting to know your phone  
Handset buttons  
BT button  
Press to access the BT Calling features  
services list, page 48.  
Display  
With orange backlight.  
Up  
From standby, press to display the  
Calls list, page 45.  
Menu  
Used to access the main menu, select  
sub-menus and confirm changes.  
Use to scroll up through a menu or list.  
During a call, press to adjust the  
earpiece volume, page 18.  
Recall  
Used when connected to a  
switchboard/PBX page 55 and with  
some BT Calling Features, page 48.  
Clr  
Press to go back to previous display.  
Press and hold to return to standby.  
End call  
Used to delete digits and to switch  
Secrecy on and off, page 19.  
Menu  
R
Clr  
Press to end the call in progress.  
Use to return to standby.  
Handsfree  
Press to activate handsfree  
(loudspeaker) mode, page 18.  
0
Press and hold to insert a pause in a  
number. page 27.  
Talk  
#/Keypad lock  
Press and hold to lock/unlock the  
keypad, page 22.  
Press to make and receive phone calls.  
ABC  
JKL  
DEF  
1
2
5
8
0
3
Down/Directory  
GHI  
MNO  
4
7
6
9
Press to access the directory, page 26.  
PQRS  
TUV  
WXYZ  
Use to scroll down through  
a menu or list.  
During a call, press to adjust the  
earpiece volume, page 18.  
*
Press and hold to switch the ringer  
on/off, page 22.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
Getting to know your phone  
13  
Handset display icons  
These are the symbols you will see on your handset’s display.  
UP/DOWN  
HANDSFREE  
KEY  
When scrolling  
through the menu  
Handsfree on  
Keypad lock on  
CROSSED BELL  
BATTERY  
ANTENNA  
Ring volume off  
Battery empty  
Steady when in range.  
Flashing when out of range.  
Battery low  
MUTE  
Secrecy on  
Battery half full  
Battery full  
HANDSET  
Handset in use Incoming call  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
14  
Getting to know your phone  
Base  
Find  
Press to page/locate a handset,  
see page 22.  
Charger  
(For multiple pack users only)  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
Getting to know your phone  
15  
Navigating the menus  
Your BT Freestyle 210 handset features an easy to use menu  
system. Have a look at the menu map on the next page.  
When the handset is switched on and in standby:  
Menu  
1. Press  
to open the main menu and select the function you  
or button.  
want by pressing the  
For example, to change the ringer melody:  
Menu  
1. Press  
2. Press  
and press  
to open the main menu.  
or until the display shows Setup h/set  
Menu  
.
Menu  
3. Ring melodyis displayed, press  
to select. The current  
melody is played for 5 seconds.  
4. Press  
5. Press  
or  
to select your preferred melody.  
Menu  
to save. You hear a confirmation tone and Saved  
is displayed.  
Clr  
6. Press and hold  
to return to standby.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
16  
Getting to know your phone  
Handset menu map  
SMS messages  
Write  
Directory  
New  
Redial  
Details  
Calls List  
Details  
Internal  
Switch off  
Setup h/set Setup base Date/Time  
Ring melody Ring melody Set date/  
message  
time  
Details  
Edit  
Save number Save number  
Delete entry Delete entry  
Ring volume Ring volume  
Inbox  
Time format  
Tones  
Change PIN  
Dial mode  
Access code  
Reset  
Outbox  
Date format  
Delete entry Delete list  
Delete list  
Delete list  
Handset  
name  
SMS settings  
Reset  
Menu navigation  
Press  
Press  
Press  
or  
to scroll through the menu options.  
Menu  
to select an option.  
Clr  
to go back to the previous display screen.  
Clr  
Press and hold  
to return to the standby display screen.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
Using the phone  
17  
Call timer  
Make a call  
Your handset automatically displays  
the duration of every external call.  
The call time will remain on the  
display until 2 seconds after the  
call has ended.  
1. Press  
.
Enter the telephone number and the number is dialled.  
Preparatory dialling  
Use preparatory dialling to see and check the number on the  
display before you dial out.  
1. Enter the number first then press  
or  
to dial.  
End a call  
Clr  
Press  
to delete an incorrect digit.  
1. Press  
or place the handset back on the base.  
Receiving calls  
When you receive an incoming call, the telephone will ring  
and the icon will flash.  
If you have subscribed to a Caller  
Display service, your caller’s number  
will also be shown. If the number is  
withheld the display will show  
Withheld. If an exact number match is  
found in the Directory, the name will  
be displayed instead of the number.  
See page 45 for more information.  
1. If the handset is not in the base/charger, press  
answer the call.  
or  
to  
Or  
Internal calls  
If the handset is on the base/charger, lift the handset to  
answer the call.  
When you receive an internal call, the  
calling handset number will be shown  
on the handset display.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
18  
Using the phone  
Earpiece volume  
During a call:  
To increase the volume  
Press  
.
The earpiece volume can only be  
changed when you are on a call.  
To decrease the volume  
Press  
.
Handsfree  
Handsfree lets you talk to your caller without holding the  
handset. It also enables other people in the room to listen to  
your conversation over the loudspeaker.  
Make a call in handsfree  
1. Dial the number then press  
.
2. Press  
3. Press  
to toggle between handsfree and the handset.  
to end the call.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
Using the phone  
19  
Answer a call in handsfree  
When the phone rings:  
1. Press  
and the call is transferred to the loudspeaker.  
Switch to handsfree during a call  
Range Indicator  
During a call:  
The icon on the display indicates  
when you are in range of the base.  
If Searchingis displayed, you are out  
of range and will need to move closer  
to the base.  
1. Press  
. The call is transferred to the loudspeaker.  
to toggle between Handsfree and the handset.  
to end the call.  
2. Press  
3. Press  
Secrecy  
During a call, you can talk to someone nearby without your  
caller hearing.  
Clr  
1. Press  
. The display shows the  
symbol and your caller  
cannot hear you.  
Clr  
2. Press  
again to return to your caller.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
20  
Using the phone  
If a redial number is stored in the  
Directory, the caller’s name will be  
displayed instead of the number.  
Redial  
Your BT Freestyle 210 stores the details of the last 10 calls  
If there are no redial numbers stored,  
Emptywill be displayed.  
made into a redial list. Stored redial numbers can be up to  
20 digits long.  
If you dial the same number on more  
than one occasion, only the most  
recent call details will be stored, any  
previous occurrence will be deleted.  
Menu  
1. Press  
2. Press  
display the redial list.  
, to open the main menu.  
Menu  
or until the display shows Redial, press  
to  
3. Press  
4. Press  
or  
or  
to select any of the last 10 numbers called.  
to dial the number displayed.  
To copy a redial number to the directory  
Menu  
1. Press  
2. Press  
display the redial list.  
, to open the main menu.  
Menu  
or until the display shows Redial, press  
to  
3. Press  
or  
to display the number you want and press  
Menu  
to select.  
Menu  
4. Press  
to select.  
or  
to display Save numberand press  
For help with entering names see  
page 26.  
5. Nameis displayed. Enter a name using the keypad and press  
Menu  
to confirm.  
Clr  
6. Savedis displayed. Press and hold  
to return to  
standby mode.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
Using the phone  
21  
To delete a number from the redial list  
Menu  
1. Press  
2. Press  
, to open the main menu.  
or until the display shows Redial, press  
Menu  
to  
display the redial list.  
3. Press  
or  
to display the number you want and press  
Menu  
to select.  
Menu  
4. Press  
select.  
or  
to display Delete entryand press  
to  
Menu  
5. Delete?is displayed, press  
again to confirm.  
Clr  
6. Deletedis displayed. Press and hold  
to return to  
standby mode.  
To delete the entire redial list  
Menu  
1. Press  
2. Press  
, to open the main menu.  
or until the display shows Redial, press  
Menu  
to  
display the redial list.  
Menu  
3. With any of the redial numbers displayed, press  
.
Menu  
4. Press  
to select.  
or  
to display Delete listand press  
Menu  
5. Delete list?is displayed, press  
again to confirm.  
Clr  
6. Deletedis displayed. Press  
to return to standby mode.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
22  
Using the phone  
Keypad lock  
When the keypad is locked incoming  
calls can still be answered. Once the  
call has ended, the keypad lock is re-  
activated.  
You can lock the keypad to prevent accidentally dialling  
numbers while carrying the handset around.  
1. Press and hold  
is displayed.  
for 1.5 seconds until the  
icon  
IMPORTANT  
Emergency calls CAN be made when  
the keypad lock is on.  
2. To unlock the keypad, press and hold  
again.  
Ringer volume on/off  
1. Press and hold  
or off.  
for 1.5 seconds to switch the ringer on  
If you switch the ringer off, the  
icon will be displayed.  
Find the handset(s)  
You cannot answer the ringing as you  
would a call.  
You can alert handset users that they are wanted or locate a  
missing handset.  
Stopping the ring at a handset stops  
the ring at that handset only.  
1. Press  
2. Press  
stop the handset ring.  
on the base. The handset(s) ring.  
on the base again or press on the handset to  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
Using the phone  
23  
Making internal calls  
If you purchased a BT Freestyle 210 multi-pack, you can make  
internal calls between handsets.  
Menu  
1. Press  
2. Press  
then  
or  
until the display shows Internal.  
Menu  
and enter the number of the handset you want to  
call. The other handset will ring and display your handset  
number to let the handset user know who is calling. When the  
other handset answers hold your conversation as normal.  
3. Press  
to end the call.  
Receiving internal calls  
When you receive an internal call, the calling handset number  
will be shown on the handset display.  
1. Press  
or  
to answer the call,  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
24  
Using the phone  
Transferring calls  
If using a BT Freestyle 210 multi-pack, you can transfer an  
external call to the other handset.  
Menu  
1. During an external call, press  
put on hold.  
, the external caller will be  
2. Press  
or  
until the display shows Internaland press  
Menu  
to confirm.  
3. Enter the number of the handset you want to call. The other  
handset will ring and display your handset number to let the  
handset user know who is calling.  
4. When the other handset answers, press  
the call.  
to transfer  
3-Way conference calls  
If using a BT Freestyle 210 multi-pack, you can hold a 3-way  
conference call with an external caller and the other internal  
handset.  
Menu  
To put an external call on hold during a  
1. During an external call, press  
then  
or  
until  
Menu  
conference, press  
be displayed. Press  
Int/Extcallwill  
to confirm.  
Menu  
the display shows Internal. Press  
to confirm.  
Menu  
To take the external caller off  
2. Enter the number of the other handset you wish to join the  
call. The other handset will ring.  
Menu  
hold, press  
. Conferencewill  
Menu  
be displayed, press  
to confirm.  
3. The other handset answers the call by pressing  
.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
Using the phone  
25  
Menu  
Menu  
4. Press  
, the display shows Conference. Press  
to  
confirm. The external call, and the two internal handsets are  
all connected to the conference.  
5. Any caller can leave the conference by pressing  
.
Switching a handset off  
Menu  
To turn your handset back on just press  
1. Press  
2. Press  
then  
or  
until the display shows Switchoff.  
the  
button  
Menu  
Menu  
and the display shows Switch off?, pressing  
again will confirm and the handset will turn off.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
26  
Directory  
If there are no stored entries, Empty  
will be displayed.  
You can store up to 50 numbers in the directory of each of  
your BT Freestyle 210 handsets for quick and easy dialling.  
Numbers can be up to 20 digits long. Directory entries are  
stored alphabetically.  
If you try to store a new entry and the  
directory is full, you will hear an error  
tone and Fullwill be displayed.  
Clr  
Press  
to delete an incorrect digit.  
Store a number  
Writing tips  
If you make a mistake, press  
delete the last character or digit.  
Clr  
to  
1. Press  
to open the directory. The first entry is displayed.  
1
Menu  
Menu  
Press  
repeatedly to enter the  
2. Press  
, Newis displayed, press  
again to select.  
following: SPACE ? £ $ % & < >  
0
3. Numberis displayed, enter the number for the entry using the  
Press  
repeatedly to enter the  
Menu  
following symbols: . , ? ! 0 + -  
: ‘ “  
keypad and press  
to store.  
4. Nameis displayed, enter a name for the entry using the  
Press  
repeatedly to enter the  
Menu  
following symbols: # * @ \ / _ ( )  
= §  
keypad and press  
to save.  
Clr  
5. Savedis displayed. Press and hold  
to return to standby  
Press  
to toggle between lower and  
upper case.  
mode.  
If the next letter is on the same button  
that you have just pressed, wait until  
the cursor moves to the right before  
trying to enter it.  
Entering names  
Use the keypad to enter the letters shown on the buttons, e.g.  
to store TOM:  
TUV  
8
1. Press  
once to enter T.  
MNO  
MNO  
6
6
2. Press  
3. Press  
three times to enter O.  
once to enter M.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
Directory  
27  
Insert a pause in a number  
Dial/view a number  
1. Press to open the directory. The first entry is displayed.  
2. Press or to scroll through the directory to the entry  
you want.  
You may need to do this if you are  
connected to a switchboard. When  
entering a number, usually after  
entering the switchboard access code  
(e.g. 9) press and hold 0 until P  
appears in the display.  
Or, search alphabetically, using the keypad to enter the first  
letter of the name you want, then scroll to the exact entry  
Searching for a name  
Example: To search for Oliver, press 6  
three times to display the first entry  
beginning with O, then use  
to scroll to Oliver.  
using the  
and  
buttons.  
and  
Menu  
3. To dial press  
or to view press  
to confirm.  
, then  
to display  
Menu  
Displayand  
4. The selected entry will be displayed ready to be dialled out.  
Press or to dial.  
Edit a directory entry  
1. Press to open the directory. The first entry is displayed.  
2. Press  
you want.  
or  
to scroll through the directory to the entry  
Menu  
Menu  
3. Press  
to select.  
then  
or  
to display Editand press  
again  
4. The stored number is displayed followed by a flashing cursor.  
Clr  
Edit the number using  
to delete incorrect digits and enter  
Menu  
new ones using the keypad, then press  
.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
28  
Directory  
See page 26 for help with  
entering names.  
5. The name is displayed followed by a flashing cursor. Edit the  
Clr  
name using  
to delete incorrect characters and enter new  
Menu  
ones using the keypad, then press  
to save.  
Clr  
6. Savedis displayed. Press and hold  
to return to standby mode.  
Delete a directory entry  
If you have purchased a BT Freestyle  
210 multiple pack, entries are only  
deleted on the handset you are using.  
1. Press  
2. Press  
to open the directory. The first entry is displayed.  
or  
to scroll through the directory to the entry  
you want.  
Menu  
3. Press  
then  
or  
to display Delete entryand press  
Menu  
to select.  
Menu  
4. Delete?is displayed. Press  
to confirm.  
Clr  
5. Deletedis displayed. Press and hold  
to return to  
standby mode.  
Delete directory  
1. Press  
to open the directory. The first entry is displayed.  
Menu  
2. Press  
then  
or  
to display Deletelistand press  
Menu  
to select.  
Menu  
3. Deletelist?is displayed. Press  
to confirm.  
Clr  
4. Deletedis displayed. Press and hold  
to return to  
standby mode.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
SMS text messages  
29  
SMS stands for Short Messaging Service  
Welcome to the BT SMS Service on your BT Freestyle 210.  
The service is provided by BT.  
IMPORTANT  
You must subscribe to your Network  
Provider’s Caller Display service so  
that you can use SMS text messaging.  
A quarterly fee may be payable, please  
contact your network provider for  
more details.  
Your BT Freestyle 210 can send and receive SMS messages  
from participating mobile networks and compatible landline  
telephones in the UK.  
The fixed line SMS service is provided under BT’s terms and  
conditions for telephone service. These can be found by  
When you are using SMS text messaging  
you must not withhold your telephone  
number or the service will not allow you  
to connect.  
You may also send messages to landline  
phones that are NOT SMS compatible.  
Messages to non-compatible lines will  
be connected to voice text and  
delivered in spoken words to the  
telephone as a call. Please note that  
the conversion can translate common  
abbreviations and smileys etc, but to  
ensure maximum clarity of message  
deliver, abbreviations etc should be  
used sparingly.  
Subscribe to the SMS service  
When you send your first SMS text message from your  
BT Freestyle 210 you will automatically be registered for  
the service.  
On receipt of your first SMS through the service, the system  
will send you a welcome SMS message back.  
You may also register by sending the word ‘Register’ to 00000  
upon which you will receive a confirmation message.  
Cost of the fixed line service  
There is no subscription charge (other than the subscription to  
out how much it costs to send a SMS text message (prices  
depend upon your current call package).  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
30  
SMS text messages  
Your BT Freestyle 210 can only hold ten messages, in the  
Inbox, Outbox or a combination of both. When full the display  
will show SMS mem. full.No more messages can be  
received until you delete old messages, see Delete a text  
message or Delete a list (page 32).  
Entering text  
Use the keypad to enter characters.  
When you press a button on the  
keypad, the characters available are  
shown at the bottom of the display.  
Press the button repeatedly to move  
through the characters shown.  
Send/save text messages  
Menu  
Menu  
1. Press  
, SMSmessageswill be displayed, press  
.
ABC  
2
For example, press  
twice to enter b.  
.
TUV  
Press  
once to enter t  
8
Menu  
2. Write messageis displayed. Press  
.
If the next character you want to enter  
is on the same button, wait for the  
cursor to move right.  
3. The display shows Enter message. Begin typing your  
Menu  
message using the keypad. When you have finished press  
.
Writing tips  
4. The display shows Number:.Enter the phone number you  
1
Press  
to enter a space.  
want to send the message to. Alternatively:  
Press  
to switch between upper  
and lower case letters and numbers.  
Menu  
Press  
to send to a number in the directory, calls list or  
1
Use  
,
and  
to enter other  
0
redial list.  
punctuation characters.  
Menu  
5. Press  
and then press  
or  
to scroll to Sendtoto  
If you have more than one handset,  
all handsets use the same inbox  
and outbox.  
send the message or Savemessageto save the message.  
The display will show Send messagefollowed by Msg  
transferor Savedas appropriate.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
SMS text messages  
31  
Receiving and reading text messages  
When you receive new text messages, you will hear the  
message alert beep and the display will show New SMS msg.  
Menu  
Menu  
1. Press  
2. Scroll  
3. Scroll  
, SMS messageswill be displayed, press  
.
Menu  
to Inboxand press  
or  
.
, if required, to the message you want to read  
Menu  
first and press  
.
Clr  
4. Press  
to return to the inbox.  
If you include the sender’s message,  
the text will be inserted at the  
beginning of your message. You can  
then edit it as normal.  
Reply to a text message  
Menu  
1. When reading a text message, press  
.
Menu  
2. Replyis highlighted. Press  
.
Menu  
3. To use the sender’s message in your reply, press  
.
Clr  
Or, press  
to start with a blank message.  
Menu  
4. Enter your message and press  
.
Menu  
5. The sender's number will be displayed, press  
then scroll or  
to accept  
Menu  
to Send messageand press  
.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
32  
SMS text messages  
Delete a text message  
Menu  
Menu  
1. Press  
2. Scroll  
, SMSmessageswill be displayed, press  
.
Menu  
to Inboxor Outboxand press  
.
3. Scroll  
press  
or  
to the message you want to delete and  
Menu  
.
Menu  
4. Scroll  
5. Press  
to Delete entryand press  
.
Menu  
Clr  
to confirm or  
to cancel.  
Delete a list  
Menu  
Menu  
1. Press  
2. Scroll  
3. Press  
4. Press  
, SMSmessageswill be displayed, press  
.
Menu  
to Inboxor Outboxand press  
.
Menu  
Menu  
Menu  
and scroll  
to Deletelist, press  
.
Clr  
to confirm or  
to cancel.  
Call the sender’s phone number  
Menu  
Menu  
1. Press  
2. Scroll  
3. Scroll  
4. Scroll  
, SMSmessageswill be displayed, press  
.
Menu  
to Inboxand press  
.
Menu  
or  
to the message you want and press  
.
Menu  
to Call numberand press  
.
5. The number is displayed and dialled.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
SMS text messages  
33  
Messages in the outbox are labelled  
according to their status. For example,  
Saved msgindicates a saved message  
or Msgfailedwhich indicates a  
message that failed to be sent.  
Send/edit/delete text messages in the outbox  
Menu  
Menu  
1. Press  
, SMSmessageswill be displayed, press  
.
Menu  
2. Scroll  
3. Scroll  
4. Press  
to Outboxand press  
or  
.
Menu  
to the message you want and press  
.
Menu  
to read the message or press  
or  
to  
choose from:  
Send to  
Press  
to exit the menu and return  
Menu  
Menu  
Press  
or  
to view the phone number, then either  
,
to standby at any time.  
Clr  
to send to or  
to edit.  
Edit  
Menu  
Clr  
Press  
to edit the message and phone number or  
to accept.  
Delete entry  
Menu  
Menu  
Menu  
Clr  
Clr  
Press  
, then  
to confirm or  
to confirm or  
to cancel.  
to cancel.  
Delete list  
Menu  
Press  
, then  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
34  
SMS text messages  
Message alert beep on/off  
When you have new messages, your handset will beep.  
The default setting is on. You can switch the setting off.  
Menu  
Menu  
1. Press  
2. Scroll  
3. Scroll  
4. Scroll  
, SMSmessageswill be displayed, press  
.
Menu  
to SMS settingsand press  
.
Menu  
to New msg alertand press  
.
Menu  
or  
to select Onor Off. Press  
.
Clr  
5. Press and hold  
to return to standby mode.  
SMS Service Centre numbers  
To send and receive SMS text messages you need the  
telephone number of your Network’s SMS Centre.  
If you accidentally delete the Send or Receive SMS Service  
Centre numbers you will need to re-enter them in order for  
your SMS Service to work.  
The Send SMS Service number is: 1470P17094009.  
The Receive SMS Service number is: 0800587529.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
SMS text messages  
35  
Adding or changing SMS Service Centre numbers  
Your BT Freestyle 210 is pre-set to send using Service Centre 1  
and receive using Service Centre 2.  
Menu  
Menu  
1. Press  
2. Scroll  
, SMSmessageswill be displayed, press  
.
Menu  
to SMS settingsand press  
.
Menu  
3. Svce centresis highlighted. Press  
.
Menu  
4. Scroll  
or  
to select the centre you want and press  
.
Menu  
5. Enter the service centre number you want and press  
.
Clr  
6. Press and hold  
to return to standby mode.  
Select a Send Service Centre number  
If you have entered additional Service Centre numbers,  
you can choose which send Service centre you want to use.  
Your BT Freestyle 210 is pre-set to send using Service Centre 1  
and receive using Service Centre 2.  
Menu  
Menu  
1. Press  
2. Scroll  
3. Scroll  
4. Scroll  
, SMS messageswill be displayed, press  
.
Menu  
to SMS settingsand press  
.
Menu  
to Send service. Press  
.
Menu  
or  
to the centre you want and press  
to return to standby mode.  
.
Clr  
5. Press and hold  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
36  
Handset settings  
Ringer melody  
There are 6 different ringer melodies to choose from.  
Menu  
1. Press  
to open the main menu.  
2. Press  
press  
or until the display shows Setuph/setand  
.
Menu  
Menu  
3. Ringmelodyis displayed, press  
to select. The current  
melody is played for 5 seconds.  
4. Press  
5. Press  
or  
to select your preferred melody.  
Menu  
to save. You hear a confirmation tone and Saved  
is displayed.  
Clr  
6. Press and hold  
to return to standby.  
Ringer volume  
To turn the handset ringer off,  
see page 22.  
There are 5 different ringer volume levels to choose from.  
Menu  
1. Press  
to open the main menu.  
2. Press  
press  
or until the display shows Setuph/setand  
.
Menu  
Menu  
3. Press  
or  
until Ringvolumeis displayed, press  
to  
select. The selected ringer melody is played at the current  
volume for 5 seconds.  
4. Press  
or  
to select your preferred volume.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
Handset settings  
37  
Menu  
5. Press  
to save. You hear a confirmation tone and  
Savedis displayed.  
Clr  
6. Press and hold  
to return to standby.  
Handset tones on/off  
Your BT Freestyle 210 has a series of tones designed to alert  
you to certain situations. A tone will sound: when the battery  
is low; when you move out of range of the base and there is  
no coverage; to confirm each button press (key beeps). You  
can switch the handset tones on or off.  
Menu  
1. Press  
to open the main menu.  
2. Press  
press  
or  
.
until the display shows Setuph/setand  
Menu  
Menu  
3. Press  
4. Press  
or  
or  
until Tonesis displayed, press  
to select.  
Menu  
to select the tone you want and press  
to select.  
Menu  
5. Press  
or  
to display either Onor Offand press  
to confirm.  
6. You hear a confirmation tone and Savedis displayed.  
Clr  
7. Press and hold  
to return to standby.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
38  
Handset settings  
Handset name  
You can give each handset a name up to a maximum of 11  
characters, for example “Kitchen”. It will still display its  
number.  
Menu  
1. Press  
2. Pres s  
to open the main menu.  
or until the display shows Setup h/set  
Menu  
and press  
3. Press  
to select.  
.
Menu  
or  
until Handset nameis displayed, press  
Clr  
4. Press  
to delete characters and use the keypad to enter the  
Menu  
name you want, then press  
to confirm.  
Registering handsets  
Your BT Freestyle 210 is not GAP  
compatible and registration is  
therefore generally limited to other  
BT Freestyle 210 or 250 handsets.  
The Registration and De-registration  
menu's are therefore "hidden" and can  
only be accessed after entering the  
If you have purchased a Twin, Trio or Quad, the handsets in  
these packs are already pre-registered to the main base.  
Menu  
1. Press  
and enter  
using the keypad.  
Menu  
2. Registrationis displayed, press  
.
code  
.
Menu  
3. Registeris displayed, press  
and EnterPINwill be displayed.  
Menu  
4. Enter the base PIN (original setting 0000) and press  
.
5. The handset will display Searching, press and hold the  
button on the base until you receive a confirmation tone.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
Handset settings  
39  
6. The handset will temporarily display Registeredthen will  
display Handsetand will be automatically assigned the next  
handset number.  
De-registering a handset  
You can de-register any handset from a base using any of the  
handsets that are registered to it.  
Menu  
1. Press  
and enter  
using the keypad.  
Menu  
2. Registrationis displayed, press  
.
Menu  
3. Press or until Deregisteris displayed, press  
and  
EnterPINwill be displayed.  
Menu  
4. Enter the base PIN (original setting 0000) and press  
.
5. Use  
or  
to display the handset number you wish to  
Menu  
de-register, then press  
.
Menu  
6. Deregister?will be displayed, press  
again to confirm.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
40  
Handset settings  
Restore default settings  
You can reset your BT Freestyle 210 handset to its default  
(original) settings.  
Menu  
1. Press  
2. Press  
to open the main menu.  
or until the display shows Setup h/set  
Menu  
and press  
.
Menu  
3. Press  
or  
until Resetis displayed and press  
.
Menu  
4. Reset?is displayed. Press  
. Savedis displayed.  
Language  
You can change the default language used by your BT  
Freestyle 210 from English to German or Turkish.  
Menu  
1. Press  
2. Press  
and press  
to open the main menu.  
or until the display shows Setup h/set  
Menu  
.
Menu  
3. Press  
or  
or  
until Languageis displayed and press  
.
4. Scroll  
to choose the default language and press  
Menu  
to confirm.  
Clr  
5. Press and hold  
to return to standby.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
Base settings  
41  
There are 5 volume levels.  
Ringer volume  
Menu  
Menu  
1. Press  
, scroll  
or  
to Setup baseand press  
.
Menu  
2. Scroll  
3. Scroll  
to Ringervolumeand press  
or  
.
Menu  
to the volume level then press  
.
Clr  
4. Press and hold  
to return to standby.  
Ringer melody  
Menu  
Menu  
There are 5 base ringer melodies.  
1. Press  
, scroll  
or  
to Setupbaseand press  
.
You will hear a sample as each melody  
is highlighted.  
Menu  
2. Ringmelodyis highlighted, press  
.
Menu  
3. Scroll  
4. Press  
or  
to the melody you want and press  
.
Clr  
to return to standby.  
Change PIN code  
The default PIN setting is 0000.  
Your System PIN can help prevent unauthorised users from  
changing the settings on your phone.  
If you change your PIN, keep a note of  
the new number by writing it in the  
space provided on page 56.  
Menu  
1. Press  
to open the main menu.  
If you enter the wrong PIN code  
WrongPINwill be displayed.  
2. Press  
press  
or until the display shows Setupbaseand  
.
Menu  
Menu  
3. Press  
or  
until ChangePINis displayed, press  
to  
select. EnterPINis displayed.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
42  
Base settings  
Menu  
4. Enter the existing PIN code using the keypad and press  
.
NewPINis displayed.  
Menu  
5. Enter a new 4 digit PIN code using the keypad and press  
.
RepeatPINis displayed.  
Menu  
6. Re-enter the new PIN code and press  
. Savedis displayed.  
Clr  
7. Press and hold  
to return to standby.  
Dial mode  
Tone is the default setting for the UK.  
You should only have to change this if  
connected to a switchboard that  
requires Pulse dialling.  
Your BT Freestyle 210 is pre-set to tone dialling (DTMF).  
You can set the dial mode to pulse dialling if your  
switchboard requires.  
Menu  
1. Press  
to open the main menu.  
2. Press  
press  
or until the display shows Setupbaseand  
.
Menu  
3. Press  
or  
until the display shows Dialmodeand press  
Menu  
to select.  
4. Press  
or  
to display either DTMFor Pulseand press  
Menu  
. You hear a confirmation tone and Savedis displayed.  
Clr  
5. Press and hold  
to return to standby.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
Base settings  
43  
Restore default settings  
You can reset your BT Freestyle 210 base to its default  
(original) settings.  
Menu  
1. Press  
to open the main menu.  
2. Press  
press  
or until the display shows Setupbaseand  
.
Menu  
Menu  
3. Press  
or  
until Resetis displayed, press  
to select.  
4. EnterPINis displayed. Enter the 4 digit PIN code using the  
Menu  
keypad and press  
.
Menu  
5. Reset?is displayed. Press  
to confirm, Savedis displayed.  
Clr  
6. Press and hold  
to return to standby.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
44  
Base settings  
PBX access  
If your switchboard requires a pause after the access code for  
an outside line, you can program your BT Freestyle 210 to  
automatically enter the pause. All the numbers in your directory  
or entered into the keypad will need to prefixed with the access  
code, e.g. 901977592222.  
Menu  
Menu  
1. Press  
2. Scroll  
, scroll  
or  
or  
to Setupbaseand press  
.
Menu  
to Accesscodeand press  
.
Menu  
3. Enter the access number and press  
.
Clr  
4. Press  
to return to standby.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
Caller Display  
45  
Caller Display  
IMPORTANT  
If you subscribe to Caller Display, you can see your caller’s  
number (provided it is not withheld) on your handset display  
before you answer the call.  
To use Caller Display you must  
first subscribe to your network  
provider’s Caller Display service.  
A quarterly fee may be payable.  
If you have stored a name for the calling number in your  
handset directory, the name will be displayed instead.  
For more information on BT Calling  
Features, call BT free on  
0800 800 150.  
If the caller has withheld their number  
the display shows Withheld.  
Calls list  
When a call is not answered, the display shows Newcallsand  
your caller’s telephone number will be stored in the Calls list.  
The Calls list holds up to 10 missed calls.  
If a call is received from  
an international number  
INTERNATIONAis displayed.  
When the Calls list is full, the oldest call will be replaced by a  
new call, the most recent call will always be at the top of the  
list. If a caller rings again their number will move to the top of  
the list.  
View/dial a number  
Menu  
1. Press  
2. Press  
, to open the main menu.  
or to display Callslistand press  
Menu  
to select.  
3. The most recent missed call is displayed. Press  
or to  
scroll through the Callslist.  
4. Press  
or  
to dial the number displayed.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
46  
Caller Display  
To copy a Calls list number to the directory  
Menu  
Instead of accessing the Calls list  
via the menu, you can press from  
standby.  
1. Press  
2. Press  
, to open the main menu.  
or to display Callslistand press  
Menu  
to select.  
If a number is stored in the Directory,  
the caller’s name will be displayed  
instead of the number.  
The most recent missed call is displayed.  
3. Press  
or  
to scroll through the Calls list to the entry  
Menu  
If there are no Calls list numbers  
stored, Emptywill be displayed.  
you want and press  
to select.  
4. Press  
or  
to display Savenumberand press  
Menu  
to select.  
5. Nameis displayed. Enter a name using the keypad and press  
Menu  
to confirm.  
Clr  
6. Savedis displayed. Press and hold  
to return to  
standby mode.  
Delete a number  
Menu  
1. Press  
2. Press  
, to open the main menu.  
or to display Callslistand press  
Menu  
to select.  
The most recent missed call is displayed.  
3. Press  
or  
to scroll through the Calls list to the entry you  
Menu  
want and press  
to select.  
Menu  
4. Press or  
to select.  
to display Deleteentryand press  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
Caller Display  
47  
Menu  
5. Delete?is displayed, press  
again to confirm.  
Clr  
6. Deletedis displayed. Press and hold  
to return to  
standby mode.  
Delete the entire Calls list  
Menu  
1. Press  
2. Press  
, to open the main menu.  
Menu  
Menu  
to display Callslistand press  
, press  
to select. The most recent missed call is displayed.  
Menu  
3. Press  
to select.  
or  
to display Deletelistand press  
Menu  
4. Deletelist?is displayed, press  
again to confirm.  
Clr  
5. Deletedis displayed, then Empty. Press and hold  
to  
return to standby mode.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
48  
BT Calling Features  
By pressing the  
button on the handset your  
BT Freestyle 210 gives you easy access to a range of  
pre-stored BT Calling Features.  
These are:  
Helpdesk.  
Dir. enquiries.  
Divert off.  
Divert on.  
Check divert.  
Call wait off.  
Call wait on.  
Chk call wait.  
BT Directory enquiries  
1. Press , Direnquiriesis displayed. Press  
The BT Calling Features works in  
exactly the same way as the main  
name and number directory and can  
store up to 10 entries.  
or  
or  
.
.
BT Helpdesk  
1. Press , then scroll  
If you prefer, you can delete the  
pre-stored entries and replace them  
with your own numbers.  
to Helpdesk, then  
The BT Helpdesk will be automatically dialled.  
If you experience any problems, please  
call the Helpline on 0870 240 3962 or  
Call Divert On  
Divert all incoming calls to another number of your choice.  
1. Press then scroll to Divertonand press or  
2. Follow the spoken instructions.  
.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
BT Calling Features  
49  
Call Divert Off  
1. Press then scroll  
Call Diversion services may allow other  
divert options. Check with your  
network provider for details.  
to Divertoffand press  
or  
.
2. Listen for confirmation of your instructions.  
For further information, see the BT  
Calling Features User Guide supplied  
when you subscribe to the services of  
your choice.  
Check Divert  
1. Press  
or  
then scroll  
.
to Checkdivertand press  
2. Listen to hear the status of your Call Divert.  
Call Waiting On  
For this feature to work you must  
subscribe to a Call Waiting service from  
your network provider. A quarterly fee  
is payable.  
Call Waiting lets you know if another person is trying to  
contact you whilst on a call. If a second caller rings you will  
R
hear a beep in the handset. Pressing the  
you to switch between callers.  
button allows  
1. Press  
or  
then scroll  
to Callwait onand press  
.
2. Listen for confirmation of your instructions.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
50  
BT Calling Features  
Call Waiting Off  
1. Press  
or  
then scroll  
to Call waitoffand press  
.
2. Listen for confirmation of your instructions.  
Check Call Waiting  
1. Press  
or  
then scroll  
to Chkcallwaitand press  
.
2. Listen to hear the status of your Call Waiting.  
Add/edit a service  
1. Press  
then scroll  
to the service you want to edit or to  
.
Menu  
display Empty and press  
Menu  
2. Scroll  
to display Editand press  
. If there is a  
previously stored number, this will be displayed.  
Clr  
3. If necessary edit the number, pressing  
to delete any  
existing digits, then enter the new service number using the  
Menu  
keypad and press  
will be displayed.  
. If there is a previously stored name, this  
Clr  
For help with entering names,  
see page 26.  
4. If necessary edit the name, pressing  
to delete any existing  
characters, then enter the new service name using the keypad  
Menu  
and press  
.
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
BT Calling Features  
51  
Clr  
5. Savedis displayed. Press and hold  
to return to  
standby mode.  
Delete a service  
If you are not connected to the BT  
network, some of these services may  
not be available. Please contact your  
Network Provider.  
1. Press  
then scroll  
.
to the service you want and  
Menu  
press  
Menu  
2. Scroll  
to display Deleteand press  
.
If you experience any problems,  
please call the Helpline on  
0870 240 3962 or email  
Delete?is displayed.  
Menu  
3. Press  
to confirm. Deletedis displayed. After 2 seconds  
the display shows Empty.  
Clr  
4. Press and hold  
to return to standby mode.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
52  
Help  
If you experience any problems, please call  
the Helpline on 0870 240 3962 or email  
Nothing happens when you press any  
button  
Is the  
symbol displayed? If so, the key  
lock is on, press and hold  
seconds to unlock the keypad.  
for 1.5  
Handset not registering?  
Is Searchingdisplayed on the handset?  
Check that the base is plugged into the  
mains power and switched on.  
Check that there are charged batteries in the  
handset and that they are fitted correctly.  
No connection between handset and base  
You may be out of range, is the symbol  
flashing? If so, move closer to the base.  
Handset is not charging properly  
Forgotten your PIN number  
Make sure the handset is placed properly on  
the base/charger. When charging, the  
battery symbol is shown filling up.  
Clean the charging contacts with a soft,  
slightly damp (not wet) cloth.  
Try entering the default PIN = 0000. If you  
have changed the number and cannot  
remember it, contact the BT Freestyle  
Helpline on 0870 240 3962 or email  
Handset does not ring  
No display  
Check that the batteries are inserted  
correctly.  
Check that the handset ringer has not been  
switched off, see page 22.  
Check that the handset batteries are charged  
and correctly fitted. If necessary, replace the  
batteries.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
Help  
53  
Your caller cannot hear you  
Is the  
symbol displayed? If so, secrecy is  
Clr  
switched on. Press the  
to your caller again.  
button to speak  
Incoming caller’s number is not displayed  
even though you have Caller Display  
Caller has to allow their number to be sent.  
It has been withheld or is unavailable.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
54  
General information  
IMPORTANT  
It is recommended that if you have a pacemaker fitted  
you check with a medical expert before using this  
product.  
The BT Freestyle 210 digital cordless telephone is not  
designed for making emergency telephone calls when  
the power fails.  
Never dispose of batteries in a fire. There is a serious  
risk of explosion and/or the release of highly toxic  
chemicals.  
This product is intended for connection to analogue  
public switched telephone networks and private  
switchboards in the United Kingdom.  
Cleaning  
Simply clean the handset and base with a damp (not  
wet) cloth, or an anti-static wipe. Never use  
household polish as this will damage the product.  
Never use a dry cloth as this may cause a static shock.  
Safety  
Only use the power supply supplied with your BT  
Freestyle 210. Using an unauthorised power supply  
will invalidate your guarantee and may damage the  
telephone.  
Environmental  
Only use the telephone line cord supplied with your  
BT Freestyle 210, otherwise your telephone may not  
work correctly.  
Do not expose to direct sunlight.  
The BT Freestyle 210 handset may become warm  
when the batteries are being recharged. This is  
normal. We recommend that you do not place the  
product on antique/veneered wood to avoid damage.  
For the handset, use only AAA Nickel Metal Hydride  
(NiMH) rechargeable batteries with a minimum  
capacity of 600mAh. Never use other batteries or  
conventional alkaline batteries as this could lead to a  
short circuit or destroy the battery casing.  
Do not stand your product on carpets or other  
surfaces which generate fibres or place it in locations  
preventing the free flow of air over its surfaces.  
If the keylock is switched on, it is only possible to  
make calls to emergency numbers (999/112).  
Do not submerge any part of your product in water  
and do not use it in damp or humid conditions, such  
as bathrooms.  
Do not open the handset (except to replace the  
handset batteries). This could expose you to high  
voltages or other risks.  
Do not expose your product to fire, explosive or other  
hazardous conditions.  
Radio signals transmitted between the handset and  
base may cause interference to hearing aids.  
There is a slight chance your phone could be damaged  
by an electrical storm. We recommend that you  
unplug the power and telephone line cord during an  
electrical storm.  
It is recommended that advice from a qualified expert  
be sought before using this product in the vicinity of  
emergency/intensive care medical equipment.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
General information  
55  
Product disposal instructions  
Connecting to a switchboard  
The symbol shown here and on the product  
means that the product is classed as Electrical  
or Electronic Equipment and should not be disposed  
with other household or commercial waste at the  
end of its working life.  
Switchboard compatibility  
This telephone may be connected to most types of  
switchboard, however in the event of any difficulties,  
consult your switchboard Service Provider.  
The Waste of Electrical and Electronic Equipment  
(WEEE) Directive (2002/96/EC) has been put in place  
to recycle products using best available recovery and  
recycling techniques to minimise the impact on the  
environment, treat any hazardous substances and  
avoid the increasing landfill.  
Dialling mode  
Your BT Freestyle 210 is set to DTMF (Tone) dialling.  
Some switchboards may require  
Pulse dialling. To change the dialling mode, see Dial  
mode page 42.  
Product disposal instructions for residential users  
Recall (R)  
When you have no further use for it, please remove  
any batteries and dispose of them and the product as  
per your local authority’s recycling processes.  
Recall is used when connected to certain  
switchboards/PBXs and some BT Calling Features, or  
those services available via your network provider.  
For more information please contact your local authority  
or the retailer where the product was purchased.  
Guarantee  
Your BT Freestyle 210 is guaranteed for a period of  
12 months from the date of purchase.  
Product disposal instructions for business users  
Business users should contact their suppliers and  
check the terms and conditions of the purchase  
contract and ensure that this product is not mixed  
with other commercial waste for disposal.  
Subject to the terms listed below, the guarantee will  
provide for the repair of, or at BT’s or its agent’s  
discretion the option to replace the BT Freestyle 210,  
or any component thereof, (other than batteries),  
which is identified as faulty or below standard, or as a  
result of inferior workmanship of materials. Products  
over 28 days old from the date of purchase may be  
replaced with a refurbished or repaired product.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
56  
General information  
The conditions of this guarantee are:  
Returning your product  
The guarantee shall only apply to defects that occur  
within the 12 month guarantee period.  
If the Helpline is unable to remedy your problem they  
will ask you to return the product. Where possible,  
pack the product in its original packaging. Please  
remember to include all parts, including the line  
cords, power supply units and the original batteries.  
Please note that we cannot take responsibility for  
goods damaged in transit. Please obtain and keep  
proof of posting from the Post Office or other carrier.  
Proof of purchase is required.  
The equipment is returned to BT or its agent as  
instructed.  
This guarantee does not cover any faults or defects  
caused by accidents, misuse, fair wear and tear,  
neglect, tampering with the equipment, or any  
attempt at adjustment or repair other than through  
approved agents.  
For your records  
Date of purchase:  
This guarantee does not affect your statutory rights.  
Place of purchase:  
Serial number:  
Within the 12 month guarantee period:  
Prior to returning your product, please read the  
Help section beginning on page 52 or contact  
the Helpdesk on 0870 240 3962 or email  
[email protected] for assistance. In the  
unlikely event of a defect occurring, please follow the  
Helpdesk’s instructions for replacement or repair.  
For guarantee purposes proof of purchase is required  
so please keep your receipt.  
Outside of the 12 month guarantee period:  
If your product needs repair after the guarantee period  
has ended, the repair must meet the approval  
Enter your base PIN here:  
requirements for connection to the telephone network.  
[
/
/
/
]
We recommend that you contact BT’s approved repair  
agent Helpdesk Solutions on 0870 204 5029 or a  
local qualified repairer.  
(See page 41 for more information)  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
General information  
57  
R&TTE Directive  
Technical information  
This product is intended for use within the UK for  
connection to the public telephone network and  
compatible switchboards.  
How many telephones can I have?  
All items of equipment have a Ringer Equivalence  
Number (REN) which is used to calculate the number  
of items that may be connected to any one telephone  
line. The BT Freestyle 210 has a total REN of 1, i.e. for  
a base and up to 4 handsets. Any other instrument  
provided by BT may be assumed to have a REN of 1  
unless stated otherwise.  
This equipment complies with the essential  
requirements for the Radio Equipment and  
Telecommunications Terminal Equipment Directive  
(1999/5/EC).  
If you would like a copy of the Declaration  
of Conformity please visit:  
A total REN of 4 is allowed per telephone line. If the  
total REN of 4 is exceeded, the telephone may not  
ring. With different telephone types there is no  
guarantee of ringing, even when the REN is less  
than 4.  
Only use approved power supply, item code 030648.  
Only use approved AAA NiMH rechargeable batteries.  
Additional handsets  
The BT Freestyle 210 is NOT GAP compatible.  
If you experience any problems, please call the Helpline on 0870 240 3962 or email [email protected]  
BT Freestyle 210 – Issue 02 Ed 1 – 02.01.07 – 7971  
Offices worldwide  
The services described in this publication are subject to availability  
and may be modified from time to time. Services and equipment  
are provided subject to British Telecommunications plc’s respective  
standard conditions of contract. Nothing in this publication forms  
any part of any contract.  
© British Telecommunications plc 2007.  
Registered Office: 81 Newgate Street, London EC1A 7AJ.  
Registered in England No. 1800000.  
Designed and produced by The Art & Design Partnership Ltd.  
Printed in China  
BT Freestyle 210 (01/07) Issue 2 Ed 1  

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